Remote Customer Service Agent

4 giorni fa
Padova, Provincia di Padova; Veneto, Italia Cross Border Talents Tempo pieno
Work Model: Remote, Greece-based Employment Type: Full-time Language Requirement: Italian and English We are hiring an Italian-speaking Customer Support Representative to join an international customer service project based in Greece. In this role, you will support Italian-speaking customers through phone and digital channels, assist with general inquiries, resolve customer issues efficiently, and provide a professional and positive customer experience. This is a remote position within Greece. Candidates may already be based in Greece or be open to relocating, with relocation support available Assist customers through phone and digital support channels Respond to customer inquiries professionally and efficiently Identify customer needs and provide accurate information Resolve customer issues with empathy and a customer-focused approach Maintain a high standard of customer experience These responsibilities generalize the project's actual phone/digital support, issue resolution, escalation, and quality-process duties without tying the post to the specific end client. Native-level or C1 Italian B2 English or higher Comfortable using computers and digital applications Customer-focused and solution-oriented mindset Good communication and problem-solving skills Able to work remotely from Greece The source specifically requires Italian at native/C1 level and English B2. Interested candidates are welcome to apply by submitting their updated CV in English to #Per questa posizione sono disponibili opzioni di lavoro da remoto/a casa.

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