AVS Manager, Retail Business Services

3 settimane fa


Milano, Italia Amazon A tempo pieno

Overview Amazon is looking for an AVS Manager in Retail Business Services (RBS). The AVS Manager leads the Product Family/ Marketplace and manages a large group of strategic vendors through a team of Team Leads and Brand Specialists. Key Responsibilities As the AVS Manager for Amazon Vendor Services, you will deliver impact to a large group of strategic vendors, both directly and through a team of Team Leads/Brand Specialists reporting to you. You will work in close collaboration with Vendor Managers, Retail Category leads and in-country AVS Product Family owners to understand vendor needs and define the right goals and targets. You will lead the team of Managers that looks into strategic and operational aspects of vendor business with Amazon. A day in the life: Managing a team of Managers, prioritizing strategic initiatives and providing escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Act as a thought leader in defining success criteria and understand business needs of Selling Partners. About the team Amazon Vendor Services are a suite of services designed to help Amazon's most strategic vendors grow and deliver the best customer experience by working across all key retail levers (e.g. selection, availability, operational efficiency, catalog quality and marketing). The service is delivered primarily through Brand Specialists assigned to specific vendors. Amazon has an ambitious vision for the future of this service, focusing on business impact for vendors and the categories, operational scalability and vendor satisfaction. Basic Qualifications - MBA - Demonstrated success managing a team with a track record of developing a high performing team. - 10+ years' experience in customer/account management, marketing, buying, or customer service delivery in related industries like retail, telecom, technology or hospitality. Min 6 years of people management experience. - Experience using analysis, reporting, modeling, and forecasting to gather data for the purpose of making business decisions. - Organizational skills including prioritizing, scheduling, time management, and meeting deadlines. - Written and verbal communication skills. Proficiency in creating Annual Operating plans and P&L impact. Preferred Qualifications - Experience managing large cross-functional teams. - E-Commerce experience preferred. - Program management experience. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. EEO Statement Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr



  • Milano, Italia Amazon A tempo pieno

    OverviewAmazon is looking for an AVS Manager in Retail Business Services (RBS).The AVS Manager leads the Product Family/ Marketplace and manages a large group of strategic vendors through a team of Team Leads and Brand Specialists.Key ResponsibilitiesAs the AVS Manager for Amazon Vendor Services, you will deliver impact to a large group of strategic vendors,...

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