Field Service Engineer

2 settimane fa

Verona, Italia Thermo Fisher Scientific A tempo pieno

Work Schedule Standard (Mon-Fri)

Environmental Conditions

Adherence to all Good Manufacturing Practices (GMP) Safety Standards

Job Description

Field Service Engineer GIRMS-IOMS


Are you an engineer that thrives with a challenge within a positive and encouraging community? Or used IOMS instrumentation in your career and embraces its science? Then we have a role for you within our diverse service environment

When you’re part of Thermo Fisher Scientific, you’ll do exciting work, and join a team that values performance, quality and innovation. As part of a successful, growing global organization you will be encouraged to perform at your best. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Job Title:

Field Service Engineer (f/m/d) GIRMS-IOMS group (Gas Isotope Ratio Mass Spectrometry - Inorganic Mass Spectrometry)

Location/Division Specific Information:

Location (Service Territory): Italy - Emilia-Romagna;Friuli-Venezia Giulia;Trentino-Alto Adige/Südtirol; or Veneto .

Division: Analytical Instruments Group (AIG) / Instrument and Enterprise Services (EIS)

Position Summary:

The Field Service Engineer (FSE) will conduct instrument repairs, upgrades, installation, and preventative maintenance at customer sites. The FSE will primarily handle an assigned Service Territory, but will provide service in other territories as needed.

A day in the Life:

  • Offer specific product support on GIRMS-IOMS Instruments (80%).
  • Perform Field Service-related duties in line with internal rules, customer regulations and health and safety guidelines, providing on-site services exceeding customer expectations and ensuring that customers become promoters of our business through positive feedback
  • Deliver the highest professional relationship with our customer base raising technical issues to quickly resolve critical tasks in the fastest way possible. Follow TFS ethical business conduct guidelines.
  • Provide on-site training relative to system service, maintenance, and basic operation.
  • Diagnose problems over the phone and/or using remote software. Follow up to ensure problems were resolved to the customer’s happiness.
  • Optimize own work schedule by coordinating with all the required partners for service planning (Dispatch function, Team Leader, Manager); actively supervises the status of contract, warranty and time and material install customers. Track and schedule on-site PM visit(s).
  • Enable the customer's success through their partnership with Thermo Fisher Scientific. Utilise web-based, sales lead logging tools to ensure customers are offered those products and services they require enabling them to meet their objectives.
  • Ensure that all documentation related to in-house and on-site support activity is completed accurately and submitted on a timely basis. This includes maintenance of electronic files, Field Service Reports, Service Work Orders and Quotes and Expenses Reports
  • Responsible for company assets including parts inventory, laptop computer, mobile phone, test equipment (ensuring validation calibration), tools, software, company car etc.

Keys to Success, Experience, Knowledge, Skills, Abilities:

  • Background in Electronics/Chemistry/Physics/Engineering or related subjects
  • Minimum 1-3 years of experience servicing analytical equipment. Equivalent applications specialist or end user experience will also be considered as valuable experience.
  • Some knowledge of Gas Chromatography, Gas Isotope Ratio Mass Spectrometry, and Mass Spectrometry an advantage, but not crucial.
  • Strong problem-solving skills.
  • The ability to balance multiple tasks with different priorities. Organization, planning and time management skills.
  • Ability to think critically, learn new technologies, clearly document requirements, work in team, and deliver results.
  • Proficient levels of PC literacy.
  • Willing and able to travel 5 days a week within territory, Monday to Friday with occasional nights away from home.
  • Must have valid Driving Licence and professional working proficiency in Italian and English, with ability to work across all levels, functions, and regions.

We are offering an employment with an innovative organisation with outstanding career and development prospects and an exciting company culture which stands for integrity, intensity and innovation. The role comes with a competitive salary plan, company pension scheme, company car and further employee benefits.

We are looking forward to receive your application. Please refer to the above Job ID and include your salary expectations as well as your earliest availability.

Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.

Apply today

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

#J-18808-Ljbffr

  • Field Service Engineer

    2 settimane fa

    Verona, Veneto, Italia Thermo Fisher Scientific A tempo pieno

    Job Title: Field Service EngineerJob Summary: We are seeking a highly skilled Field Service Engineer to join our team at Thermo Fisher Scientific. As a Field Service Engineer, you will be responsible for conducting instrument repairs, upgrades, installations, and preventative maintenance at customer sites.Main Responsibilities:Conduct instrument repairs,...

  • Field Service Engineer

    2 settimane fa

    Verona, Italia Thermo Fisher Scientific A tempo pieno

    Work Schedule Standard (Mon-Fri) Environmental Conditions Adherence to all Good Manufacturing Practices (GMP) Safety Standards Job Description Field Service Engineer GIRMS-IOMS Are you an engineer that thrives with a challenge within a positive and encouraging community? Or used IOMS instrumentation in your career and embraces its science? Then we have a...

  • Field Service Engineer

    4 settimane fa

    Verona, Veneto, Italia Thermo Fisher Scientific A tempo pieno

    Job Title: Field Service EngineerThermo Fisher Scientific is seeking a highly skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for conducting instrument repairs, upgrades, and preventative maintenance at customer sites.Key Responsibilities:Conduct instrument repairs, upgrades, and preventative maintenance...

  • Technical Field Service Engineer

    2 settimane fa

    Verona, Veneto, Italia Sidel A tempo pieno

    Job Title: Technical Field Service EngineerAbout the Role:Sidel is looking to recruit a Technical Field Service Engineer to join their team in Verona, Italy.Job Summary:The successful candidate will be responsible for performing installation, start-up, commissioning, and testing of Sidel equipment supplied to customer sites. Additionally, they will provide...

  • Field Service Engineer Mechanical

    5 mesi fa

    Verona, Italia Sidel A tempo pieno

    Field Service Engineer Mechanical Contract Type Permanent Country ITALY Location Verona Your opportunity Sidel is looking for a Field Service Engineer (FSE). The main focus is on following: Perform Installation, start-up, commissioning and test of the Sidel Equipment supplied to customer sites; Perform technical assistance during and after the warranty...

  • Field Service Engineer Mechanical

    6 mesi fa

    Verona, Italia Sidel A tempo pieno

    Field Service Engineer Mechanical Contract Type Permanent Country ITALY Location Verona Your opportunity Sidel is looking for a Field Service Engineer (FSE). The main focus is on following: Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites; Perform...

  • Field Service Professional

    2 settimane fa

    Verona, Veneto, Italia Thermo Fisher Scientific A tempo pieno

    About the RoleWe’re looking for a skilled Field Service Engineer to join our team within the Analytical Instruments Group (AIG) / Instrument and Enterprise Services (EIS) division. As a Field Service Engineer, you will be responsible for providing on-site support for our clients in Italy, performing instrument repairs, upgrades, and preventative...

  • Field Service Engineer Mechanical

    6 mesi fa

    Verona, Italia Sidel A tempo pieno

    Sidel is looking for a Field Service Engineer (FSE). The main focus is on following: Perform Installation, start-up, commissioning and test of the Sidel Equipment supplied to customer sites; Perform technical assistance during and after the warranty period, carry out training and other after sales; - Perform technical assistance during and after the warranty...

  • Field Service Engineer Mechanical

    4 mesi fa

    Verona, Italia Sidel A tempo pieno

    Sidel is looking for a Field Service Engineer (FSE).The main focus is on following: Perform Installation, start-up, commissioning and test of the Sidel Equipment supplied to customer sites; Perform technical assistance during and after the warranty period, carry out training and other after sales; - Perform technical assistance during and after the warranty...

  • Field Service Engineer Mechanical

    6 mesi fa

    Verona, Italia Sidel A tempo pieno

    Sidel is looking for a Field Service Engineer (FSE). The main focus is on following: Perform Installation, start-up, commissioning and test of the Sidel Equipment supplied to customer sites; Perform technical assistance during and after the warranty period, carry out training and other after sales; - Perform technical assistance during and after the warranty...

  • Field Service Engineer Mechanical

    2 settimane fa

    Verona, Italia Sidel A tempo pieno

    Sidel is looking for a Field Service Engineer (FSE). The main focus is on following: Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites; Perform technical assistance during and after the warranty period, carry out training and other after sales; - Perform technical assistance during and after the...

  • Mechanical Field Service Specialist

    3 settimane fa

    Verona, Veneto, Italia Sidel A tempo pieno

    Job SummarySidel is seeking a skilled Field Service Engineer to join our team. As a Field Service Engineer, you will be responsible for installing, starting-up, commissioning, and testing Sidel equipment at customer sites. You will also provide technical assistance during and after the warranty period, carry out training, and other after-sales services.Key...

  • Mechanical Field Service Specialist

    4 settimane fa

    Verona, Veneto, Italia Sidel A tempo pieno

    Job SummarySidel is seeking a skilled Mechanical Field Service Engineer to join our team. As a key member of our field service team, you will be responsible for performing installation, start-up, and commissioning of Sidel equipment at customer sites. You will also provide technical assistance during and after the warranty period, conduct training, and offer...

  • Field Service Engineer Mechanical Specialist

    2 settimane fa

    Verona, Veneto, Italia Sidel A tempo pieno

    Technical ExpertiseSidel is looking for a skilled Field Service Engineer to join our team. The primary focus is on:Main ResponsibilitiesPerform installation, start-up, commissioning, and testing of Sidel equipment at customer sites.Provide technical assistance during and after the warranty period, including training and after-sales services.Key...

  • Mechanical Field Service Specialist

    4 settimane fa

    Verona, Veneto, Italia Sidel A tempo pieno

    Job OpportunitySidel is seeking a skilled Field Service Engineer to join our team. The successful candidate will be responsible for:Performing installation, start-up, commissioning, and testing of Sidel equipment at customer sites.Providing technical assistance during and after the warranty period, including training and after-sales services.Ensuring...

  • Field Service Technician

    4 settimane fa

    Verona, Veneto, Italia Hoerbiger A tempo pieno

    Join Our Team as a Field Service OperatorHoerbiger Italiana is a key player in the HOERBIGER service business in Europe, with a strong presence in Verona. We provide our customers in Italy with high-quality parts, repair, and upgrade their compressors, and offer innovative solutions to their technical challenges. This is only possible with a talented and...

  • Compressor Field Service Professional

    4 giorni fa

    Verona, Veneto, Italia Hoerbiger Holding Ag A tempo pieno

    About UsHoerbiger Holding AG is a globally successful company with 5,948 employees in 43 countries. We generate sales of €1.267 billion and deliver reliable solutions for better performance, increased safety, and fewer emissions.Job DescriptionWe are looking for a Compressor Field Service Professional to join our team in Verona, Italy. As a key member of...

  • Field Service Operator

    7 mesi fa

    Verona, Italia Hoerbiger A tempo pieno

    Wir bieten Hoerbiger Italiana is an important member of the HOERBIGER service business in Europe and based in Verona. We provide our customers in Italy with parts, repair and upgrade their compressors and find solutions to their technical problems. This we can only do with a strong Team. If you are a proactive person with the willingness to delight...

  • Field Service Operator

    4 mesi fa

    Verona, Italia Hoerbiger Holding Ag A tempo pieno

    Hoerbiger Italiana is an important member of the HOERBIGER service business in Europe and based in Verona.We provide our customers in Italy with parts, repair and upgrade their compressors and find solutions to their technical problems.This we can only do with a strong Team.If you are a proactive person with the willingness to delight our customers, the...

  • Mechanical Field Service Professional

    1 settimana fa

    Verona, Veneto, Italia Sidel A tempo pieno

    Sidel is looking for a skilled Mechanical Field Service Engineer to join our team in Verona, Italy.About the RoleWe are seeking an experienced professional with a strong technical background to perform installation, start-up, and commissioning of Sidel equipment at customer sites. You will also provide technical assistance during and after the warranty...