Remote Global AI-Driven Customer Support Lead

22 ore fa

Conscenti Ne Liguria, Ne (GE); Provincia di Genova; Liguria, Italia Jobgether Tempo pieno

Jobgether is seeking a Customer Support Lead based in Italy to scale a global, remote, tech-driven support function, overseeing both AI-powered and human channels to ensure high-quality, timely resolutions.

You will build scalable processes, manage escalation policies, monitor KPIs, and translate customer insights into product and engineering requirements, partnering with Product, Engineering, Operations and AI teams. xrdztoy

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Per questa posizione sono disponibili opzioni di lavoro da remoto/a casa.