Field Service Engineer

5 giorni fa
Bergamo, Provincia di Bergamo; Lombardia, Italia EFI Tempo pieno

EFI is looking for a Field Service Engineer to join our Business Unit in Comun Nuovo (BG), Italy.

To strengthen the EFI Reggiani Service Team within our traditional textile printing division, we are looking for a dynamic and customer-oriented Field Service Engineer. The ideal candidate should be based in the Bergamo area and have a strong passion for engineering, troubleshooting, and servicing complex electromechanical equipment.

Main Duties And Responsibilities

  • This position requires extensive travel throughout Europe and to customer sites worldwide.
  • Provide end-to-end technical support to our global customer base.
  • Provide on-site technical support for our inkjet and conventional textile printers.
  • Support trade shows and exhibitions, including machine setup and calibration, demonstrations, and tear-down activities.
  • Deliver end-user training at operator level.
  • Provide technical feedback and recommendations to the Italian R&D and Service teams.

Job Requirements

  • Technical degree or equivalent experience in Mechatronics (mechanical and electrical) or a related technical field.
  • Knowledge of textile printing products and chemical processes is considered an advantage.
  • Fluent in English, both written and spoken.
  • Strong interest in computer technology and machine calibration.
  • Knowledge of basic electronic skills.
  • Experience in commissioning industrial machinery is considered a strong advantage.
  • Proficiency with personal computers and Microsoft Windows operating systems is required.
  • Strong communication skills, customer focus, and a proactive approach to problem solving.
  • Availability to travel extensively, often at short notice. The candidate must be available to travel abroad for periods of 2 to 4 consecutive weeks, for approximately 6 to 8 months per year.

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