Internship - Order Handling Specialist
7 giorni fa
Sesto San Giovanni MI, Provincia di Milano; Lombardia, Italia
Elettrotecnica
Tempo pieno
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At ABB, we help industries outrun
- leaner and cleaner. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment. Order Handling SpecialistYour role and responsibilitiesYou will be responsible to provide order and payment-related assistance/support to the internal and external customers. You will coordinate with relevant stakeholders to obtain complete case ownership and to improve customer satisfaction. You will also manage customer master data activities, guaranteeing accuracy, consistency, and timely updates across systems.
- Work model: #Verification of Orders received from our customers, control of order confirmations received from factories and communication with them regarding possible requests. Creation and management of sales ordersMaster data management of our customers through our internal portal. Monitoring the status of orders, management and verification of deliveries and follow up of delays. Ensuring a positive customer experience. Qualifications for the roleEducation: a Degree in Economics or Foreign Languages. Technical
Skills:
knowledge of Office suite is a plus. Knowledge of SAP is a plus. Languages: a good knowledge of English and Italian. a collaborative, proactive and solution-focused approach, and good written and spoken communication skills. BenefitsLocally, you can count on: Flexibility and work-life balance: Flexible
working hours
, hybrid work options, and a strong focus on work-life integration. Meal allowance: Access to canteenMore
about us
Join us. We value people from different backgrounds. Could this be your story?
- leaner and cleaner. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment. Order Handling SpecialistYour role and responsibilitiesYou will be responsible to provide order and payment-related assistance/support to the internal and external customers. You will coordinate with relevant stakeholders to obtain complete case ownership and to improve customer satisfaction. You will also manage customer master data activities, guaranteeing accuracy, consistency, and timely updates across systems.
- Work model: #Verification of Orders received from our customers, control of order confirmations received from factories and communication with them regarding possible requests. Creation and management of sales ordersMaster data management of our customers through our internal portal. Monitoring the status of orders, management and verification of deliveries and follow up of delays. Ensuring a positive customer experience. Qualifications for the roleEducation: a Degree in Economics or Foreign Languages. Technical
Skills:
knowledge of Office suite is a plus. Knowledge of SAP is a plus. Languages: a good knowledge of English and Italian. a collaborative, proactive and solution-focused approach, and good written and spoken communication skills. BenefitsLocally, you can count on: Flexibility and work-life balance: Flexible
working hours
, hybrid work options, and a strong focus on work-life integration. Meal allowance: Access to canteenMore
about us
Join us. We value people from different backgrounds. Could this be your story?