System & Implementation Specialist
3 settimane fa
La risorsa di occuperàdella gestione di impianti di elaborazione con cui vengono effettuati trattamenti di dati personali.Eseguirà l’implementazione in field delle soluzioni tecnologiche, garantendone il supporto tecnico e l’aggiornamento per tutta la durata della fornitura.
Principali attività
- Verificare la predisposizione dell'architettura Hardware dell'infrastruttura di rete necessaria alla corretta implementazione dei prodotti di competenza con particolare attenzione agli aspetti legati alla sicurezza e alla connettività remota
- Effettuare le installazioni delle componenti Hardware, Software e di rete necessarie presso Clienti
- Supportare i Sales Specialist per i prodotti di propria competenza nella fase di installazione
- Produrre e mantenere aggiornata la documentazione tecnica necessaria al supporto e al mantenimento del prodotto
- Identificare il personale tecnico di eventuali software house necessario alla gestione del processo di integrazioni dei prodotti
- Effettuare interventi di assistenza tecnica sui prodotti di propria competenza presso il Cliente
- Gestire le chiamate di assistenza tecnica inviate dall'Help Line
- Eseguire tutte le attività necessarie all'evoluzione e all'aggiornamento dei software presso il Cliente
- Individuare i referenti tecnici del Cliente per l'implementazione delle tecnologie di sicurezza e connettività remota
- Interfacciarsi con i referenti del CED, dell'ingegneria clinica e del laboratorio per implementare le componenti delle soluzioni tecnologiche
- Collaborare con il Project Manager Operation nella raccolta delle funzionalità per migliorare i prodotti o svilupparne di nuovi
- Quando previsto,affiancare i Sales Specialistper il training nella fase di start-up sui sistemi.
Relazioni interne ed esterne:
- Interni:Vendite - Marketing - Servizi
Competenze e Capacità richieste:
- Gestione dei dati attraverso le reti di comunicazione
- Conoscenze informatiche Hardware e Software
- Conoscenza della gestione delle reti
- Linguaggio di programmazione
- Comunicazione e ascolto
- Decisionalità
- Cooperazione
- Gestione delle priorità
- Orientamento al risultato
- Precisione e puntualità
Livello minimo di esperienza e di conoscenze richieste per la posizione:
- Titolo di studi:Laurea in ambito Scientifico / Informatico
- Esperienza:Almeno 2 anni di esperienza nel ruolo, preferibilmente nel settore della diagnostica in vitro e/o settore medicale
- Lingue:Buona conoscenza della lingua inglese - Livello B1/B2
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