Business Program Manager

3 settimane fa

Asti AT, Italia Amazon A tempo pieno

Program Manager, Same Day Scaling Business, Same Day
At Amazon, we are always exploring new opportunities to shape our transportation business. As a Program Manager, as we accelerate Same Day deliveries, you’ll be an essential part of innovating and transforming our transportation processes. You’ll be taking the lead the design and launch of new programs for our customers to ensure they have same day access to our speed sensitive selection (including groceries), receive their packages on time, at the highest speed, and lowest cost. The role will span from managing or supporting operations and launch in a country to driving internal changes to maximize customer satisfaction.
Own carrier same day performance, from inbounding speed sensitive ASINs, to under the roof and on the road operations.
Work to include specialty products like non-sort, groceries and perishables, or hazmat.
Use data to understand operational challenges and create continuous improvement initiatives.
As a Program Manager, you will be responsible for planning, implementing, and improving initiatives that ensure the smooth running of our operations. In parallel, you will be in direct contact and managing the performance of our external suppliers, driving improvement, but also helping us scale.
You’ll encourage and support your teams and colleagues to meet important deliverables, while proactively looking for new, data‑backed ways we could do things better. We automate tools that optimize and facilitate the management of our transportation network, while also supporting in the scaling of the business. Experience in program or project management.
Bachelor's degree or equivalent.
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.).
Experience in defining and implementing process improvement initiatives using data and metrics.
Experience in MS Access and SQL.
Experience in requirement gathering and ability to write clear and detailed requirement document.

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