Customer Services Team Leader
3 settimane fa
Fiorano Modenese MO, Provincia di Modena; Emilia-Romagna, Italia
Calderys
Tempo pieno
Gratuito con email o Google
Salva questo lavoro e mantieni la tua ricerca organizzata
Crea un account gratuito per salvare lavori, creare avvisi e tornare a questa inserzione dalla tua dashboard.
Gratuito con email o Google
Continuando accetti i nostri Termini & Informativa sulla privacy.
In this role based in Fiorano, Italy, you will be in charge of customer relationship management, from ordering to invoicing. This is a fixed-term role until December 2027.
Front office procedure
Welcome the truck drivers and provide them with the Site Security Rules
Enter orders in SAP
Track orders to billing
Respond to customer requests (delivery time, invoicing, disputes, etc.)
Support the team in case of workload
Support for month end closure procedure
Previous experience in a similar role (order management, customer service, etc.)
Logistics for customer service experience including with billing-shipping
Knowledge of SAP, Salesforce, and Microsoft programs
Experience in maintaining good communication and relationships with with customers and other teams (sales, factories, amongst others)
Fluent in English and Italian
As a global organisation operating across multiple countries, compensation for this role may vary depending on location, local market benchmarks, and experience.
In line with our commitment to pay transparency, a salary range relevant to your location will be shared with you during the early stages of the recruitment process, before any interview is scheduled.
#