Product support manager
3 giorni fa
Join to apply for the Product Support Manager role at Bending Spoons.ResponsibilitiesObsess over the satisfaction of our users by responding to requests in the most helpful and empathetic manner possible, primarily in writing and in English.Champion a user‐centric approach when it comes to product.Identify frequent issues and opportunities, share feedback with relevant teams to help improve our products.Represent Bending Spoons in addressing users' product reviews and gather insights into which features are most and least appreciated.Prepare FAQs and improve our customer‐care notes and documentation.What we look forReasoning ability. Solve complex problems by thinking from first principles, structuring ideas sharply, resisting biases, and attending to key details.Drive. Extremely ambitious with matched initiative, effort and tenacity; responsible and self‐holding to a high and rising bar.Team spirit. Give generously, support the best idea, help teammates, reliable, honest and transparent.Proficiency in English. Read, write and speak proficiently in English.What we offerIncredibly talented, entrepreneurial teams. Work in small, result‐oriented, autonomous teams alongside bright people.An exceptional opportunity for growth. We hire individuals of outstanding potential and put them in the ideal position to thrive. Spooners in their 20s lead products worth hundreds of millions of dollars, and those with talent soon play essential roles in major projects.Competitive pay and access to equity. Salary ranges vary by location; full‐time contracts may include equity at a discounted price.Benefits. Flexible hours, remote work, unlimited learning support, top‐market health insurance, relocation package, generous parental support, yearly retreat.Commitment & contractPermanent or fixed‐term, full‐time.LocationMilan (Italy), London (UK), Madrid (Spain), Warsaw (Poland) or remote in selected countries.Selection processScreening tests followed by interviews. High bar; job may stay open for months or be reposted. We focus on talent over experience.Senior LevelEntry levelEmployment typeFull‐timeJob functionProject Management and Product ManagementIndustriesSoftware Development #J-18808-Ljbffr
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Product Support Manager
1 giorno fa
Turbigo (MI), Italia Bending Spoons A tempo pienoJoin to apply for the Product Support Manager role at Bending Spoons.ResponsibilitiesObsess over the satisfaction of our users by responding to requests in the most helpful and empathetic manner possible, primarily in writing and in English.Identify frequent issues and opportunities, share feedback with relevant teams to help improve our products.Prepare...
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AI-Driven Product Manager for SaaS
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AI-Driven Product Manager for SaaS
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Turbigo, Italia Product Heroes A tempo pienoUna startup innovativa nel Talent Management cerca un Senior Product Manager per guidare l'evoluzione della loro piattaforma SaaS. Il candidato ideale ha esperienza nel lancio di prodotti digitali e comprende a fondo AI e Machine Learning. Questo ruolo richiede capacità analitiche e comunicative exceptional ed un approccio imprenditoriale per risolvere...
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Product support manager
14 ore fa
Turbigo, Italia Bending Spoons A tempo pienoJoin to apply for the Product Support Manager role at Bending Spoons . Responsibilities Obsess over the satisfaction of our users by responding to requests in the most helpful and empathetic manner possible, primarily in writing and in English. Champion a user‑centric approach when it comes to product. Identify frequent issues and opportunities, share...
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Product support manager
2 settimane fa
Turbigo, Italia Bending Spoons A tempo pienoJoin to apply for the Product Support Manager role at Bending Spoons.ResponsibilitiesObsess over the satisfaction of our users by responding to requests in the most helpful and empathetic manner possible, primarily in writing and in English.Champion a user‑centric approach when it comes to product.Identify frequent issues and opportunities, share feedback...
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Product support manager
12 ore fa
turbigo, Italia Bending Spoons A tempo pienoJoin to apply for the Product Support Manager role at Bending Spoons.ResponsibilitiesObsess over the satisfaction of our users by responding to requests in the most helpful and empathetic manner possible, primarily in writing and in English.Champion a user‑centric approach when it comes to product.Identify frequent issues and opportunities, share feedback...
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Turbigo (MI), Italia Bending Spoons A tempo pienoA leading technology firm is seeking a Product Support Manager to ensure user satisfaction by addressing requests empathetically. The ideal candidate will champion a user-centric product approach, identify issues, and enhance customer documentation. Strong reasoning ability and proficiency in English are essential. The role offers an exceptional opportunity...
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Turbigo, Italia Product Heroes A tempo pienoTalentware è nata nel 2023 all'interno del Venture Studio di Bain & Company e ha una missione chiarissima: rivoluzionare il Talent Management usando l'Intelligenza Artificiale.Stiamo cercando un/a Senior Product Manager che non abbia paura di sporcarsi le mani con i dati e che sappia parlare la lingua del Machine Learning, per guidare l'evoluzione di una...
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Senior Product Manager
2 settimane fa
Turbigo, Italia Product Heroes A tempo pienoTalentware è nata nel 2023 all'interno del Venture Studio di Bain & Company e ha una missione chiarissima: rivoluzionare il Talent Management usando l'Intelligenza Artificiale. Stiamo cercando un/a Senior Product Manager che non abbia paura di sporcarsi le mani con i dati e che sappia parlare la lingua del Machine Learning, per guidare l'evoluzione di una...
