Manager Customer Service

h3Lead the Growth of Fieldpiece Across Benelux, France and Italy /h3 pFieldpiece is a global leader in professional HVACR tools and test instruments, known for developing innovative products that technicians rely on every day. As we continue to expand across Europe, we’re looking for an experienced Sales Leader to manage salespeople in France, Italy Benelux and to lead our commercial growth across some of our most important EMEA markets. /You’ll lead and develop sales teams across France, Italy, and Benelux, own regional revenue performance, strengthen our distributor and partner network, and help determine where and how we invest to accelerate growth. /p pAnd while this is a leadership position, it’s definitely not a desk job. You’ll stay close to the market—working directly with customers, distributors, partners, and your team to understand what’s happening locally and turn those insights into action. /p pbThis is a remote position, and you must live within the territory
- Benelux, France, or Italy. /b /p h3What You’ll Do /h3 ul liOwn revenue growth and commercial performance across France, Italy, and Benelux /li liLead, coach, and develop a high-performing remote sales team /li liDrive new business, pipeline development, and key customer relationships /li liDevelop and execute regional distributor and channel strategy /li liPersonally support strategic accounts and important sales opportunities /li liAdapt global go-to-market strategy to local markets and customer needs /li liPartner with Marketing to localize positioning, campaigns, and market initiatives /li liOwn regional forecasting, budgets, priorities, and resource decisions /li liHire and develop talent as the business continues to grow /li liRepresent Fieldpiece with customers, partners, distributors, and at industry events /li liBring market insights back into the organization to help shape regional strategy /li /ul h3Qualifications /h3 ul li10+ years of proven success in a senior sales leadership role
- building, leading, and developing remote sales teams /li liStrong track record of growing revenue and developing markets in Europe
- particularly in Benelux, France, and Italy /li liStrong experience with distributor/channel sales and key account management and working across both direct and indirect sales models /li liExperience in HVACR or closely related industry /li liCommercially minded, data-driven, and highly results-oriented
- comfortable setting strategy while remaining hands-on with customers and execution /li liStrong forecasting, planning, and CRM discipline /li liConfident operating with a high degree of autonomy and accountability /li liExcellent communication and relationship-building skills across cultures and markets /li liFluent English required; French, Italian, and/or Dutch strongly preferred /li liAbility and willingness to travel extensively throughout the region /li /ul pA degree is preferred but not required—we value relevant experience and demonstrated results. /p pYou’ll join a growing EMEA organization where decisions can be made quickly, leaders stay close to customers, and strong ideas can turn into action. /p pIf you’re a commercial leader who can think strategically, develop great people, build strong distributor partnerships, and still enjoys being in the field driving the business, we’d love to hear from you. /p h3Our Culture /h3 pAt Fieldpiece, Our Values Shape How We Work, Collaborate, And Serve Our Customers Every Day. We Use The TURTL Acronym To Show That We Believe In /p ul liTRIBE
- We collaborate, support one another, and win as a team. /li liRight Stuff
- We deliver innovative solutions by seeing through the eyes of our customers and use purposeful critical thinking to lead to greatness. /li liLean
- We embrace curiosity, continuous improvement, learning from failures and delivering results. /li /ul pAt Fieldpiece, we're building more than innovative products
- we're building careers.