Tech Infra Program Manager, Network Infrastructure Design

Job ID: 3120399 | Amazon Data Services UK Limited AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We keep the cloud running by supporting all AWS data centres with servers, storage, networking, power, and cooling equipment. Our team tackles challenging supply‐chain problems with thousands of variables, and we're looking for talented people who want to help. You'll join a diverse group of software, hardware, and network engineers, supply‐chain specialists, security experts, operations managers, and other vital roles. You'll collaborate across AWS to deliver the highest standards for safety and security, while providing seemingly infinite capacity at the lowest possible cost for our customers. Our inclusive culture welcomes bold ideas and empowers you to own them to completion. The AWS Network Design and Deployment Team (NIDD) is searching for a passionate and talented Technical Infrastructure Program Manager (TIPM) to drive data‐centre and network capacity planning. You will assess demand requirements together with available network resources to determine and drive optimal solutions for our customers. You'll work with stakeholders to complete prerequisites necessary to deliver critical networking capacity, lead programs aimed at improving infrastructure resource utilization and availability, and effectively plan and deliver data‐centre capacity across the ADC Organization. Key job responsibilities - Monitor the network health, customer demand, anticipate risks, resolve issues and initiate corrective action as appropriate. - Work with stakeholders (networking engineers, tech program managers, senior management) to define requirements and processes. - Manage the dependencies and interfaces between projects and negotiate the trade‐offs needed. - Provide program progress reporting on a regular basis. - Take end‐to‐end responsibility for the program's execution and success. - Manage multiple competing projects/programs simultaneously. - Develop and implement scalable, data‐driven process improvement/automated solutions. - Keep the customer experience as the primary focus. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee‐led affinity groups foster a culture of inclusion that empowers us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. You'll find endless knowledge‐sharing, mentorship and other career‐advancing resources here to help you develop into a better‐rounded professional. Work/Life Balance We value work‐life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. About the team The Network Design and Deployment (NIDD) team oversees the design and deployment of cable infrastructure within ADC regions, including milestone review, comment issuance, and ensuring accuracy and efficiency. NIDD planning also assesses partner team designs to ensure compliance with AWS and customer requirements, focusing on cabling pathways, sizing, location, type, classification, and installation. The team provides telecom room designs, including sizing and power for various rooms, as well as user‐outlet designs. The role involves coordinating meetings with partner teams to clarify ownership for delivering connectivity, working with multiple design/construction and networking teams. You will need to be a UK national and able to obtain and maintain a UK Government Security Clearance. Further details found here: Basic Qualifications - Experience in technical product or program management - 2+ years of software development experience - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing programs across cross‐functional teams, building processes and coordinating release schedules Preferred Qualifications - 3+ years of working directly with engineering teams experience Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect, use and transfer the personal data of our candidates. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. #J-18808-Ljbffr