Operation Administrator

ARIZONA DEPARTMENT OF CORRECTIONS REHABILITATION & REENTRY Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements. The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness. WORKFORCE OPERATIONS ADMINISTRATOR (BUSINESS OPERATIONS ADMINISTRATOR) Address Arizona Correctional Industries (ACI)4441 East Mc Dowell RoadPhoenix, Arizona 85034

Salary:
$100,000.00 Grade: 26 Closing Date: 10/7/2026 Do you have at least 5 years of progressive experience in operations management, industrial enterprise, or correctional workforce programs? Do you have experience in correctional operations, offender workforce development, and enterprise-level manufacturing or service environment? Start the next step in your Business Operations career. The Arizona Department of Corrections, Rehabilitation & Reentry (ADCRR) is seeking an experienced business operations manager to assume the Workforce Operations Administrator position. This position drives the strategic direction, operational oversight, and workforce development initiatives for ACI's inmate employment and business programs across the state. Plays a key part in advancing ACI's mission to reduce recidivism through real-world job skills training, while maintaining profitable and secure business operations, and cultivating public-private partnerships that enhance inmate reentry outcomes and support Arizona's economy. Leads daily operations across multiple ACI business units, including manufacturing, agricultural, service-based, and private-sector joint ventures within state correctional institutions Ensures that ACI operations maintain security, safety, quality control, and production standards while integrating offender work programs within secure facility protocols Applies continuous improvement methodologies to drive operational excellence and reduce waste Inmate Workforce Development: Oversees the design and implementation of programs for incarcerated workers, aligning with industry-recognized credentials and reentry goals Partners with community colleges, workforce boards, and vocational training providers to expand certification and upskilling opportunities, including developing Registered Apprenticeship Programs and Vocational Villages Ensures compliance with Prison Industry Enhancement Certification Program (PIECP) Leadership & Stakeholder Engagement: Supervises a team of industry managers, industry supervisors, and administrative staff responsible for daily ACI operations Collaborates closely with ADCRR prison wardens, security staff, and state agency partners to align inmate work schedules, training protocols, and institutional needs Serves as a primary point of contact for ACI's private-sector partners, government agencies, and community stakeholders Financial & Contract Management: Develops and manages annual budgets exceeding $25 M in revenue, including forecasting, cost analysis, and Return On Investment (ROI) evaluation for assigned shops and/or custom products Oversees procurement, vendor contracts, memoranda of understanding, and private-sector partnerships in accordance with Arizona procurement code and ADOA policies Ensures revenue targets, compliance benchmarks, and inmate compensation policies are met Strategic Planning & Program Expansion: Develops and leads strategic initiatives to expand ACI's industry partnerships and revenue-generating opportunities while increasing inmate employment across facilities Supports ACI's strategic plan and roadmap in coordination with the ADCRR, aligning with legislative priorities, recidivism reduction goals, and state economic development strategies Creates and evaluates performance metrics and prepares reports for ACI leadership Drives on State business Performs other duties appropriate to the assignment Knowledge, Skills & Abilities (KSAs): Sales strategies and B2 B business development Marketing and brand positioning techniques Government contracting and procurement policies ERP, CRM systems, and customer service workflows ACI's dual mission of economic sustainability and inmate rehabilitation Production and supply chain management in a manufacturing environment Strategic planning and execution People management and team leadership Budgeting and forecasting CRM and sales performance tools Negotiation and client relationship building Cross-functional coordination Ability to: Lead diverse teams with aligned performance goals Represent ACI's value proposition to high-level stakeholders Translate client needs into viable products and services Drive sales perfo