Remote Systems Helpdesk

2 settimane fa

Roma, Provincia di Roma; Lazio, Italia Altro Tempo pieno

UNICEF Careers is seeking a Systems Helpdesk and Rollout consultant to deliver first- and second-line support for corporate systems, including onboarding and training across a geographically distributed user base. You will resolve requests via Service Gateway, prepare user guidance, and support releases with adoption tracking.
The role requires a Master's degree and at least five years in enterprise IT support, with strong collaboration across multicultural teams and familiarity with Power