Principal Technology Architect
4 giorni fa
Varese VA, Provincia di Varese; Lombardia, Italia
ServiceNow
Tempo pieno
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Overview As Customer Outcomes Principal Platform Architect, you guide customers to build a solid ServiceNow platform foundation and design architectures that enable lasting value. You align instance strategy, governance, data, and integrations with leading practices, steering multi-disciplinary teams toward measurable outcomes. You partner with executives, architects, and delivery teams to translate goals into an actionable roadmap and ensure platform health. This role combines advisory leadership with hands-on architecture across complex digital transformations.
Retribuzione / Benefits
generous paid leave
meal vouchers
family-forming support programs
Advise customers on platform architecture and long-term viability
Define instance strategy, governance, and core data/Integrations
Lead cross-functional engagement with customer, partner, and internal teams
Translate business goals into architectural blueprints and roadmaps
Position ServiceNow as the digital transformation platform standard
Manage technical governance and delivery operating model
Ensure platform health and reduce technical debt
Support sales through scoping and change-order estimation
Mentor others and maintain relevant skills/certifications
12+ years progressive experience in professional services or equivalent
~ Management consulting experience
~ Experience integrating AI into work processes or workflows
~ Enterprise architecture experience
~ Cloud application technology experience
~ ServiceNow certifications in aligned workflow
~ Large program experience leading architecture and design
~ Cross-functional collaboration
~ ServiceNow platform architecture
~ Integrations and data governance
~ Technical health monitoring and debt reduction