Sales and Service Client Services, Vice President

Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Vice President, CA&E Commercialization, Europe VP Product Management, Commercialization, Europe Consumer Acquisition & Engagement (CA&E) Mastercard’s Services organization is a key growth engine, delivering innovative solutions that help customers grow through data, technology, insights, and expertise. Consumer Acquisition & Engagement (CA&E) provides a portfolio of marketing, loyalty, personalization, offers, and engagement solutions that help issuers, merchants, and partners acquire, engage, and retain consumers while driving measurable business outcomes. We are seeking a VP Product Management, Commercialization, Europe to lead commercialization and go-to-market execution across Europe. This role owns the regional commercialization agenda, leading a team of divisional commercialization leads and partnering closely with Product, Sales, Account Management, and Marketing. The VP is responsible for translating product innovation into market adoption, revenue growth, and client impact. The ideal candidate combines strong commercial acumen with credibility in the marketing and customer engagement ecosystem. The VP understands the priorities and pain points of the CMO buying center and translates those insights into compelling client value propositions, growth strategies, and market narratives. Equally comfortable in boardrooms, client meetings, and industry forums, this leader will strengthen Mastercard’s position as a trusted partner to marketing, loyalty, and customer engagement leaders. Drive Commercial Growth Accelerate revenue growth, pipeline creation, and market adoption. Lead Go-to-Market & Sales Enablement Develop sales plays, value propositions, and commercialization programs. Equip Sales and delivery teams with the tools and narratives needed to win. Create scalable commercial models that drive adoption and growth. Partner with Sales Act as a trusted advisor and sparring partner to Sales and ACS leadership. Support strategic client engagements, executive conversations, and complex opportunities. Manage local pricing approvals, revenue and margin tracking Shape Market Leadership Strengthen Mastercard’s credibility with CMOs, loyalty and product leaders, and customer engagement decision-makers. Represent Mastercard at industry forums, customer roundtables, and key market events. Build a strong external network while bringing market insights back into product and commercialization priorities. Lead and develop a high-performing team of in-market commercialization leaders. Foster a culture of accountability, collaboration, and commercial excellence. Proven commercial leader with experience in product commercialization, marketing, loyalty, customer engagement, or related growth businesses. Track record of driving growth, market adoption, and revenue performance. Strong understanding of the CMO landscape and customer engagement ecosystem. Expertise in go-to-market strategy, sales enablement, and business development. Trusted relationship builder with strong executive presence and influencing skills. Comfortable representing Mastercard at conferences, customer forums, and executive roundtables. Proven people leader who thrives in a complex, matrixed environment. The VP is responsible for transforming product innovation into commercial success, strengthening Mastercard’s position in the market, and accelerating growth across the region. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and