Assistant Human Capital Manager

At Oliver Wyman, a Marsh (NYSE: MRSH) business, we bring deep industry insight, bold innovation, and a collaborative approach that cuts through complexity to help organizations navigate their most defining transformative moments.

As a business of Marsh, we work alongside the world's leading experts across risk, reinsurance and capital, people and investments, and management consulting. Together with Marsh Risk, Guy Carpenter, and Mercer, we help organizations build resilience and competitive advantages from every angle. With annual revenue over $24 billion and more than 90,000 colleagues in 130 countries, Marsh helps build the confidence to thrive through the power of perspective.

For more information, visit oliverwyman.com, or follow us on LinkedIn and X.

The Opportunity:
As an Assistant Human Capital Manager, you will be part of the HC Operations team that deliver proactive and business focused HC advice and services for the South East Europe.

This is a hybrid role that requires your presence in the Milan office 60% of the time.

Key Responsibilities for Italy and Greece:
Employee Relations, Engagement and Communications

Handle and resolve employee relations issues, escalating issues to Leadership when required

Provide guidance to employees and managers on issues relating to performance, fairness, and culture

Support initiatives aimed to build and maintain a strong office community in an inclusive environment

Create and distribute employee communications as required

Program Administration; Policy and Procedure Implementation

Ensure uniform and equitable application of policies and procedures

Provide guidance and answer questions on policy interpretation

Support internal and external audits

Process employee transactions (hires, terms, payroll changes, position changes, department changes, LOAs) for Workday updates via Employee Transaction Tool (ET)

Support budgeting efforts and function invoice tracking

Manage time off reporting, policies, service awards

Pre-Hire, Orientation, Training and Exits

Oversight of the hire, onboarding and exit processes, in collaboration with the HC Coordinator

Payroll and Benefits Oversight

Point of contact for payroll and benefit operations and queries, in coordination with the external provider and internal interfaces

Support the HCM in handling insurance and benefits programs

Oversight Funds, Pension and Insurances payments, liaising with Finance

Talent Acquisition and Retention for Support Professionals (SPs)

Support SP hiring managers and SPTM in understanding job requirements of open roles

Other Responsibilities

Support Independent Contractor process (approvals, agreements, payments)

Maintain a continue dialogue with Finance

Participate in ad hoc Global HC Ops projects

Provide relevant HC input to local Leadership to guarantee a consistent treatment of OW different population (Consulting, Specialist, SP, Actuarial)

Experience required:

Bachelor's or Master's degree with 5+ years of human resources generalist experience required, preferably in a professional services environment in Italy, experience with Greece would be a nice plus

Leadership experience would be a plus - leading projects and/or teams, facilitating discussions, mentoring more junior HR colleagues, and advocating for policy or other initiatives

Skills and Attributes:

Fluent written and oral English and Italian; working knowledge of Greek nice to have

Current knowledge of employment law and practices in Italy, Greece would be a nice plus

Driven to provide a high level of service in a fast-paced environment

Can work effectively, autonomously and in a team environment

Curious, creative, strategic forward thinker, who continually seeks ways to improve the way things are done

Extra-mile attitude, team player, ability to communicate effectively with all levels of the firm

Able to be productive, flexible and to simultaneously manage multiple project priorities in a fast pace, performance-driven environment

Availability to travel for training or upon business needs

Proficiency in Microsoft Office Suite, Word and Excel, Power Point and Workday a plus &l