Remote Customer Service Agent

14 ore fa

Leivi GE, Provincia di Genova; Liguria, Italia United Talent Acquisition Tempo pieno
Customer Advisor (Italian-speaking)
- Remote in Lisbon Job Openings Customer Advisor (Italian-speaking)
- Remote in Lisbon About the job Customer Advisor (Italian-speaking)
- Remote in Lisbon Inbound Sales Tech Industry

Location:
Remote in Portugal (Lisbon-based contract) Full Relocation Support: available for candidates relocating from outside Portugal Are you fluent in Italian and passionate about customer service and sales in the tech industry? Join a global leader in customer experience solutions and support one of the worlds top technology brands working fully remote from anywhere in Portugal.

Location:
Lisbon (but position is remote must reside in Portugal) Work Schedule: Monday to Saturday (including bank holidays), 08:00 to 19:00 (rotational shifts) Days Off: Sunday + 1 rotational day Work Model: Fully remote within Portugal Handle inbound customer contacts via phone, email, and chat Provide guidance on products and services, including feature recommendations Drive product sales through excellent service and needs-based promotion Support customers through the purchase process Meet sales goals while ensuring high customer satisfaction Record all customer interactions and transactions in internal systems Native or C2-level Italian Sales or customer support experience is a plus Comfortable with technology and digital tools Availability to work rotational shifts Performance Bonus: Up to 225 gross/month (paid over 12 months) Meal Allowance: 7.23 per working day (via meal card) Available from day 1 (monthly contribution required; Up to 400 in economy class, paid at the end of the 6th month of contract Relocation Support (for candidates outside Portugal): Room in a shared apartment for up to 12 months Be part of a multicultural, fast-paced team that values development, performance, and well-being. With full remote flexibility inside Portugal, structured training, and clear opportunities for growth, this is your chance to step into the tech industry with a global leader. Dont miss out were onboarding only until early June The right doors open when we help each other find them. Note: Details about the client and project are confidential and will be shared during the recruitment process.