Director of Rooms

3 settimane fa

Monza, Italia Altro A tempo pieno

Direct message the job poster from The Social Hub (B CorpTM) Talent Acquisition Partner at The Social Hub via Matchr Director of Rooms - Florence Belfiore As Director of Rooms you will play a pivotal role in the successful development and of our Stay Product and team. Reporting to the General Manager, you will be in the lead of ensuring and further developing premium service and quality for our guests staying with us for either a night, a year or anything in between. In Case You Don't Know Who We Are: Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. What You'll Do: Lead, mentor, and develop the Rooms management team, including Front Office Manager, Housekeeping Manager and Maintenance Manager. Leverage data analytics to optimize operations, enhance guest experiences, and identify new opportunities for growth. Implement and maintain high standards of quality, service, and cleanliness. Ensure exceptional guest service and satisfaction across the entire Rooms experience by handling feedback promptly and effectively in a proactive rather than reactive manner. Develop and manage the Rooms budget, including cost control, revenue generation, and profitability. Monitor financial performance and take corrective actions as necessary without compromising quality. Ensure compliance with health, safety, and hygiene standards including ongoing staff training, licensing and regulatory requirements and that best practices are always followed. Who You Are: 2 years of experience in a Rooms Management role, ideally in establishments with 250-300 rooms. Skilled in change management and improving processes Rooms operations. Digitally savvy, with experience utilizing digital tools to enhance guest experiences and streamline operations. A passion for hospitality and creating memorable guest experiences, with an eye for detail and a commitment to excellence. Fluent in Italian and English; additional languages are a plus. Not just another hotel - we're a game-changing innovator, challenging every convention and defining the future. A wonderful workplace to call home, full of events, fun colleagues, and all the other amazing salary/benefits stuff. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Seniority level Director Employment type Full-time Job function Management and Manufacturing Industries Hospitality J-18808-Ljbffr

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    Get AI-powered advice on this job and more exclusive features. Direct message the job poster from The Social Hub (B CorpTM) Talent Acquisition Partner at The Social Hub via Matchr Director of Rooms - Florence Belfiore As Director of Rooms you will play a pivotal role in the successful development and of our Stay Product and team. Reporting to the General...

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    Get AI-powered advice on this job and more exclusive features. Direct message the job poster from The Social Hub (B CorpTM) Talent Acquisition Partner at The Social Hub via Matchr Director of Rooms - Florence Belfiore As Director of Rooms you will play a pivotal role in the successful development and of our Stay Product and team. Reporting to the General...

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