Italian-Speaking Customer Support Specialist
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Ignite is hiring an Italian-speaking Customer Support Representative in Lisbon, Portugal. The role requires on-site presence with 24/7 rotating shifts and fluency in Italian (native or C1/C2) plus at least B2 English for internal collaboration and software navigation.
You will handle calls, emails, and live chat, record interactions in the CRM, and strive to meet CSAT, FCR, and AHT targets while engaging in regular training and career growth opportunities.