Front Desk Associate

2 mesi fa

Casalnuovo di Napoli NA, Italia Hand & Stone Franchise Corp A tempo pieno

Job Description:
Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.
Hand and Stone Massage and Facial Spa, located in Hand & Stone - Fleming Island/Gainesville/Naples/Estero, is seeking a Front Desk Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding
Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills
We understand having a busy schedule and we are here to help We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT If you are looking to work part-time - GREAT Let us know how we can accommodate you
Responsibilities: Meet membership sales goals
Detailed knowledge of the menu of services – don’t worry, we’ll train you
Have excellent customer service to members and guests, while building relationships that last
Capable of working flexible hours
Effectively communicate sales, promotions, and service options with clients
Uphold spa cleanliness standards
Bring a positive and energetic attitude
Answer phones, schedule appointments, and file documents
Perform various other duties as assigned
What’s in it for you? Competitive Compensation - hourly wage PLUS commissions.
Contests - do you want to put your sales skills to the test? See what we have in store
Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
Ongoing Training - We are ALWAYS learning and improving.
Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind
Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too
Employee Discounts - Who wouldn’t want discounts on products, services, AND gift cards?
Qualifications: Having a high school diploma or equivalent is required
Must be 18 years old or older
Must be exceptionally organized and have great attention to detail
Must be a strong team player with the ability to work independently with minimal supervision

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