Project&Service Manager

In this role you will lead Global Services NPDI initiatives, driving end-to-end development, service readiness, and global deployment of Vertiv products. You will partner with Product Management, Engineering, Operations, and regional service teams to embed service requirements into launches and life-cycle activities. You will manage cross-functional programs across multiple regions, balancing priorities and delivering scalable service capabilities. This is a strategic, execution-focused leadership role with impact on service readiness and deployment success. Scorra verso il basso per trovare i dettagli completi dell'offerta, inclusa l'esperienza richiesta e le mansioni associate. ~ Lead Hardware + Services NPDI and Service-Only NPDI projects from intake to launch and service readiness ~ Coordinate cross-functional teams across Global Services, Product Management, Engineering, Operations, and regions ~ Ensure alignment with business priorities, service strategy, and deployment requirements ~ Manage multiple concurrent projects across Vertiv portfolios ~ Drive execution and accountability across geographically distributed teams ~ Lead NPDI governance and stage-gate activities, identifying risks and readiness needs ~ Develop service readiness plans for new products and services ~ Coordinate readiness activities including documentation, procedures, training, tools, spare parts, and regional capabilities ~ Partner with NPDI Engineers and regional service teams to close readiness gaps ~ Support design transfer, product introduction, and global service implementation ~ Evaluate NPDI intake and prioritize projects across business units ~ Coordinate with BU PMO leads on scope, involvement, and timing ~ Maintain project status, milestones, risks, dependencies, and resources ~ Identify capacity constraints and coordinate resource planning with Global Services leadership ~ Support portfolio reporting and provide visibility into project health ~ Serve as primary Global Services contact for NPDI initiatives ~ Build relationships with Product Management, Engineering, Operations, BU PMOs, and regional leadership ~ Promote consistency in service readiness and project execution ~ Support development of global standards, playbooks, and repeatable processes ~ Lead or support digital service initiatives involving connected products, field technologies, and AI-enabled tools ~ Coordinate cross-functional initiatives with digital workflows and deployment readiness ~ Partner with technical teams to manage milestones and dependencies ~ Support integration of new technologies into global service operations ~ Identify and mitigate schedule, resource, technical, and operational risks ~ Capture lessons learned and drive continuous improvement in governance and execution xrdztoy ~ Bachelor's degree in Business, Engineering, Project Management, Operations, or a related discipline ~5+ years of experience in project or program management, operations, engineering, or product development ~ Experience managing complex, cross-functional projects ~ Experience with NPDI, product development, or service operations ~ Strong planning, execution, risk management, and stakeholder management skills ~ Experience with geographically distributed teams and multiple functions ~ Ability to manage competing priorities and deliver results in dynamic environments ~ Strong written, verbal, and executive communication skills ~ Cross-functional collaboration ~ Jira ~ Confluence ~ Global Service NPDI Project Manager mantova, lombardia, it