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Operational & Digital Marketing Specialist Milan, Italy | Full-time About Lord & Berry Lord & Berry is an niche independent, Made in Italy beauty brand founded in 1992 and headquartered in Milan. Distributed in over 30 countries, the brand combines professional-grade performance, timeless elegance, and a contemporary vision of beauty. The Role We are looking for an Operational & Digital Marketing Specialist to join our Milan office and support our international business. This is a hands-on role at the intersection of marketing, digital, and operations , supporting both strategic initiatives and day-to-day execution. We are seeking a proactive, detail-oriented individual with a positive mindset and strong ownership of projects. Key Responsibilities Marketing & Sales Support (B2C) Support daily marketing and sales activities Review inbound leads and assist with client qualification Implement marketing initiatives and programs Maintain marketing materials (presentations, sales sheets, price lists, product manuals, brand assets) Manage databases and presentations using Excel, Word, and Canva Operations & Showroom Coordination Coordinate logistics for customer visits, demos, and makeup artist activities Manage showroom inventory and assist visiting clients Liaise with PR agencies, makeup artists, models, and partners Support marketing and fashion events Prepare inbound/outbound e-commerce orders and manage sampling requests Digital, Content & E-commerce Support management of lordandberry.com and future online stores Assist with website updates, content, imagery, and promotions Draft and send email campaigns and newsletters Support social media, community engagement, and digital marketing activities Conduct basic keyword research and performance reporting Assist with PPC, affiliate marketing, and lead generation Support day-to-day e-commerce operations (Magento experience is a plus) Requirements At least 2 years experience in Beauty A MUST and Passion for luxury, and fashion Strong commercial awareness and analytical mindset Excellent organisational and multitasking skills Confident user of Microsoft Office (Excel, Word), Canva, and AI tools (e.g. ChatGPT) Familiarity with digital marketing, analytics, and e-commerce platforms Proactive, problem-solving attitude with strong ownership Fluent Italian and English (written and spoken) What We Offer A creative, international, and fast-paced working environment Hands-on exposure across marketing, digital, and operations Close collaboration with Product, Marketing, and Commercial teams 9–12 month training period with potential for full-time employment Competitive salary and growth opportunities How to Apply If you are passionate about beauty and eager to grow with a Made in Italy brand, please send your CV to personale@lordandberry.com
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