HR Business Partner

In pursuit of being Earth's Best Employer, our global Human Resources teams, known as People Experience and Technology (PXT), drive business success by fostering a safe, inclusive, and innovative culture. The HR Business Partner is responsible for operational excellence and organizational health at assigned site(s), serving as an individual contributor partnering directly with Field Leaders and site leadership teams. You will strengthen culture and deliver business results by translating organizational priorities into actionable plans, executing business goals through data-driven decision making, and partnering with campus leaders to improve the employee experience. This role is accountable for the end-to-end employee experience, owning site-level feedback mechanisms, recognition programs, and environment standards that shape trust, engagement, and performance. You will be expected to work onsite at an Amazon facility, supporting multiple sites within your region (campus) with regular mobility across assigned locations. Key job responsibilities Employee Experience & Engagement Foster two-way communication between employees and leaders through feedback mechanisms like Voice of the Associate, roundtables, and GEMBA walks Execute and monitor employee engagement strategies and recognition programs, including budget planning and employee appreciation activities Build an environment where employees feel safe and included, establishing Employee Resource Groups and ensuring equitable talent practices Partner with site leaders and safety teams to ensure consistent execution of safety programs Lead community initiatives at your site(s), partnering across your node and with Public Policy and Public Relations teams Data-Driven Decision Making & Technology Use data analytics to identify emerging trends, predict challenges, and implement proactive solutions Drive adoption of HR technology solutions, AI, and self-service tools while maintaining high-touch service delivery in critical moments Coach Business Leaders on effective people management practices, including performance feedback, team development, and employee relations matters Support change implementation by reinforcing messaging, addressing resistance, and helping leaders translate change into local routines Execute core PXT processes while building trust and influence through sound business acumen A day in the life Your day will be a dynamic blend of strategic thinking and data-driven decision-making. You'll leverage advanced analytics and AI-enabled tools to identify trends, anticipate business needs, and develop solutions that enhance workplace experience. From coaching leadership teams on workforce management to driving HR process excellence, you'll collaborate with Field leaders on operational objectives and team effectiveness. Success comes from your ability to navigate organizational dynamics, lead change initiatives, and make high-judgment decisions in ambiguous situations. Through business acumen, data-driven insights, and strategic partnerships, you'll help create a workplace culture where employees feel valued and empowered. Basic Qualifications Bachelor's degree or equivalent Fluent verbal and written communication skills in English and Italian Relevant experience within human resources or equivalent (e.g., operations, customer service, retail, distribution, shipping/logistics, healthcare, hospitality, manufacturing). Experience supporting and/or leading employee-focused processes such as onboarding, benefits, investigations, training and/or talent management Preferred Qualifications Master's Degree or MBA Experience supporting operational environments (manufacturing, distribution, or similar) Ability to effectively train, guide, and support others in the use of various HR technologies and digital platforms, with a focus on increasing user adoption and enhancing end-user experience Demonstrated ability to build effective partnerships with business leaders Experience handling employee relations matters and conducting workplace investigations Strong coaching and influencing skills with ability to guide leaders through complex situations Experience supporting employee engagement and development initiatives with measurable impacts on employee retention or satisfaction We make recruiting decisions based on your experience and skills. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't lis