AMS Quality Engineer

3 giorni fa

Milano, Provincia di Milano; Lombardia, Italia Hilti Italia Tempo pieno

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Driving repair excellence through expertise, standardization, and continuous improvement.

The AMS Quality Engineer ensures and continuously improves repair quality and operational performance within the local Tool Service Centre. The role acts as the technical expert for repair and spare-parts extraction standards, supports new product introduction, monitors quality and COGS performance, drives preventive and improvement actions, and ensures TSC equipment complies with HSE, audit, ISO and quality requirements.

What You’ll Do

In this role, you will contribute to the continuous improvement of our repair operations, combining technical expertise, data-driven analysis and a hands-on approach. You will work closely with Team Leaders, technicians and other stakeholders to improve repair quality and cost performance, ensure equipment reliability and compliance, and support the introduction of new products and technologies.

You Will

Drive repair quality and continuous improvement by monitoring performance and quality trends, identifying root causes and implementing corrective and preventive actions across different tool families.

Improve cost performance (COGS) by analysing key cost drivers, identifying improvement opportunities and translating insights into concrete actions to increase cost effectiveness.

Ensure equipment reliability and compliance, supporting the TSC in meeting HSE, audit, ISO and quality requirements and addressing equipment-related gaps.

Support new product introductions, providing technical expertise to ensure new products are smoothly integrated into repair operations.

Act as a technical partner for the organization, supporting Team Leaders and technicians in solving technical and process-related challenges, while coaching teams and strengthening technical capabilities.

Promote continuous improvement and change, contributing to strategically relevant projects and introducing new approaches, methodologies and technologies.

Explore and leverage AI-enabled solutions to enhance root-cause analysis, optimize processes and accelerate improvements in repair quality and cost performance.

What You’ll Bring

’- Degree in Engineering.

Excellent communication skills and ability to work in a cross-functional environment, with Italian and English proficiency.
Experience in quality, manufacturing, repair operations or continuous improvement.
Strong analytical and problem-solving skills, with a hands-on mindset.
Strong change management, transversal leadership and stakeholder management skills.

What’s In It for You

Joining our team means becoming part of a merit-based organization committed to your professional growth.

Compensation and Employment Terms
Permanent full-time contract
Classification under the Italian National Collective Labour Agreement (CCNL Commercio) Level III
Annual gross salary plus target variable compensation, with a total target remuneration of no less than €33,000.

Actual compensation will be determined based on objective criteria such as professional experience, technical skills, role responsibilities, and qualifications, in line with our principles of fairness, transparency, and equal pay.

2. Welfare and Benefits

We offer a comprehensive benefits package designed to support the wellbeing of our employees and their families, including:

Corporate welfare program
Hilti supplementary health insurance, in addition to the industry health fund
Dedicated insurance coverage (life, occupational and non-occupational accident insurance, long-term care, and legal protection for civil road traffic)
Access to wellbeing and personal wellness platforms
Corporate discounts and exclusive employee offers
Meal vouchers worth €8 for each day worked

3. Learning and Development

We believe in investing in our people through continuous learning, professional development, and internal career opportunities within an international and inclusive environment.

Why Hilti

Hilti is a global leader in construction innovation, with more than 34,000 team

AMS Quality Engineer

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