Coordinatore Data Analysis

2 settimane fa

Roma, Italia Perrigouk A tempo pieno

We are seeking a CRM Country Coordinator. This role ensures that CRM processes align with local business needs while adhering to global standards. The coordinator acts as the primary liaison between local business teams and the EU Commercial applications Lead, providing support, training, and ensuring data integrity. The role also involves analyzing data using our systems (CRM, SAP, Power BI) to drive sales‑rep engagement with efficient usage of these tools.
Commercial Policy Management
Validate new commercial policy setups for proper functionality. Update any promo changes from CS&I in commercial policies and sales folders.
CRM Management (Salesforce)
Advanced knowledge of Salesforce CRM, including data management, reporting, and template uploads.
Perform SAP master data checks and collaborate with relevant teams to ensure orders are processed correctly.
Upload Salesforce templates provided by Sales with targets per sales rep by KPI. Upload visibility campaign status using Salesforce templates from CS&I.
Work closely with Master Data teams to update and maintain accurate information in SAP and Salesforce according to evolving business requirements.
Interact with the EU Commercial Applications Lead to address business requirements not currently supported by existing applications.
Update and share reports or create new ones (quota, loyalty, BOM, brands, DESC segments, categories). Upload survey data (DVRP, manager feedback, store checks) using templates from CS&I and Sales.
Manage and maintain sales databases, ensuring accuracy and completeness of information.
Training and Support
Provide training and support to Sales reps. Confirm commercial policy uploads align with country business management.
Coordinate SAP master data updates until BOM interface capability is implemented.
Fluent in English and Italian.
Excellent knowledge of data analysis tools (e.g., Excel, Power BI).
Strong knowledge of CRM systems (e.g., Salesforce, Dynamics 365).
Analytical skills for data interpretation and reporting.
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