Room Service Manager

2 giorni fa

Provincia di Venezia, Veneto, Italia Hosco.com Tempo pieno

dutiesandresponsibilitiesinclude:
Managingroomserviceoperationsandstaff,includingschedulingshiftsandassigningduties
Trainingstafftoprovideexcellentcustomerserviceandupholdthestandardsofthehotel
Developingandimplementingroomservicemenus
Ensuringpromptdeliveryoforderstoguestrooms
Monitoringguestfeedbackandresolvingcomplaintsinatimelyandprofessionalmanner
Maintaininginventoryandorderingroomservicesuppliesasneeded
Collaboratingwiththekitchenstafftoensuremealpreparationalignswithdeliverytimes
Ensuringcompliancewithfoodsafetyandsanitationregulations
Reviewingandprocessingbillingforroomserviceorders
Promotingadditionalservicesandfacilitiesofthehoteltoguests
Overseeallroomserviceoperations,ensuringallstandardsandhotelprotocolsareadheredto.
Managetheroomserviceteam,providingtrainingandperformancefeedbackasnecessary.
Collaboratewiththekitchenstafftoensuretimelydeliveryofordersandmaintainhighfoodqualitystandards.
Manageinventoryandsuppliesandensureadequatestocklevels.
Handleguestcomplaintsandqueriespromptlyandprofessionally.
Coordinatewithhousekeepingandmaintenancedepartmentsasnecessary.
Ensurecompliancewithhealthandsafetyregulations.
Monitorroomservicebudgetandimplementcost-savingmeasuresasnecessary.
KnowledgeinMicros.