Customer Account Manager
16 ore fa
Monza, Provincia di Monza e Brianza; Lombardia, Italia
Juniper Networks
Tempo pieno
Gratuito con email o Google
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Overview In this role you manage a select group of business accounts as the main owner, driving growth and client satisfaction. You will develop and execute account strategies with cross-functional teams, focusing on outcome-based sales and executive-level engagement. You act as a trusted partner for IT and employee experience transformation, guiding adoption of HP services. This is a high-impact, relationship-led position that shapes long-term value for customers while expanding HP's portfolio. You will collaborate with delivery teams to ensure successful outcomes and strong partnerships.
Retribuzione / Benefits
Supplemental insurance policies
Employee Stock Purchase Plan
Business Travel Accident Insurance
Employee Assistance Program
Restaurant Tickets
Responsabilità
Own and execute comprehensive account strategies to achieve growth and satisfaction
Expand share-of-wallet by identifying opportunities across HP's portfolio
Manage account profitability through strategic planning and value-added solutions
Drive portfolio-wide growth through hardware, software, and services offerings
Enhance customer experience by acting as trusted advisor and delivering tailored solutions
Build and maintain relationships with senior stakeholders across business and IT
Identify connections between customer strategy and HP offerings to enable outcome-based sales
Lead planning/review meetings with clients and internal teams to ensure alignment and execution
Manage sales pipelines and retain clients through ongoing engagement
Collaborate with internal departments to align resources to client needs
Requisiti fondamentali
~ Proven experience in strategic account management and sales
~ Strong relationships with senior-level clients
~ Excellent organizational and program management skills
~ Experience in direct selling, pipeline management, and end-to-end P&L management
~10+ years of industry sales experience
~ Experience leading account teams on local and global scales
~ Strong collaboration and cross-functional leadership skills
~ Knowledge of IT services and solutions with executive presence
~ strong collaboration
~ executive presence
~ negotiation and deal closing
~ outcome-based selling
~ digital and remote selling
~ P&L management