Italian Speaking Customer Service Agent For Avis

pItalian Speaking Customer Service Agent For Avis /ph3About Mercier Consultancy Group /h3pMercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating career-defining opportunities for professionals seeking international growth within the dynamic global outsourcing sector. /ph3Job Overview /h3pWe are currently sourcing candidates for an Italian Speaking Customer Service Agent For Avis position in Greece, a unique role within the fast-paced travel industry. This is the perfect chance to kickstart your career by providing exceptional support to international travelers while enjoying the Mediterranean lifestyle in one of the world's most sought-after destinations. /ph3Key Responsibilities /h3ulliDeliver world-class assistance to Avis customers regarding vehicle rentals and travel logistics /liliManage reservation inquiries, modifications, and cancellations with high professional standards /liliResolve customer concerns efficiently to ensure a seamless travel experience for every client /liliMaintain detailed records of customer interactions within the travel industry CRM systems /liliCollaborate with international team members to uphold the premium brand image of Avis /liliProvide expert guidance on travel insurance, vehicle categories, and service packages /liliContribute to the continuous improvement of service protocols to enhance customer satisfaction /li /ulh3Requirements /h3ulliNative or fluent Italian (spoken and written) is mandatory for this role /liliValid EU passport or a valid Greek work permit /liliProven experience in customer service or the travel industry is highly preferred /liliStrong digital literacy and ability to navigate multiple software platforms simultaneously /liliExceptional communication skills with a focus on empathy and problem-solving /liliA passion for travel and a commitment to delivering high-quality service /li /ulh3Benefits /h3pWhat

We Offer
/pulliCompetitive monthly salary plus 2 extra salaries per year (13th and 14th salary) /liliMonthly Performance Bonus tailored for high-achieving customer service professionals /liliFully paid relocation package, including flight tickets, airport transfer, and initial hotel accommodation /liliComprehensive, fully paid training provided by industry experts /liliFull private health insurance coverage /liliAn opportunity to join a diverse, multicultural team in a rapidly growing company /liliAnd much more, including career progression opportunities within the travel sector /li /ulh3Life in Greece /h3pEmbarking on one of the many available jobs in Greece means embracing a life of sunshine, history, and unparalleled culture. As an Italian Speaking Customer Service Agent For Avis, you will discover that Greece offers a perfect balance between a vibrant professional environment and a relaxed, Mediterranean pace of life, making it a dream destination for international workers. /ppBeyond the professional benefits, relocating to Greece provides an incredible quality of life, ranging from its world-renowned culinary scene to its stunning coastal landscapes. We handle the logistical complexities of your move so you can focus on enjoying your time in Greece, a country that truly offers a unique blend of ancient charm and modern convenience for everyone who moves here. /p #J-18808-Ljbffr