Sales Manager
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Overview
In this role you will lead and optimize the national commercial organization to drive growth across Agencies, SMBs, and Enterprise. You will implement a data-driven sales strategy, ensure disciplined processes, and align sales with product launches to boost cross-sell and upsell. You'll oversee sales, support, and customer success teams to deliver a customer-centric operating model that improves retention and revenue. You'll work with marketing, product, and operations to enhance lead quality, forecasting, and overall performance, leveraging AI-powered tools where appropriate.
Responsabilità
- Define and execute a data-driven sales strategy aligned with priorities and market trends
- Monitor sales funnels and KPIs to identify growth levers
- Ensure alignment between sales and product launches; foster cross-sell and upsell opportunities
- Structure the sales org with clear roles and balanced accounts
- Establish operational rhythm: pipeline reviews, deal inspections, quarterly business reviews
- Drive pipeline management and accurate forecasting
- Standardize the sales process using proven methodologies (MEDDIC or similar)
- Build high-performing teams through coaching and development
- Recruit, onboard, and retain sales and support talent
- Oversee support and customer success to ensure excellent CS and retention
- Collaborate with Marketing, Product, and Operations for data hygiene and insights
- Champion AI and sales tools to improve productivity and forecasting accuracy
- Foster a data-driven culture with regular performance analysis
- Simplify incentive plans to align with goals and behaviors
Requisiti fondamentali
- Proven experience leading B2B SaaS or digital sales teams with Sales and Customer Success experience
- Strong analytical mindset and data-driven approach
- Deep knowledge of sales processes, pipeline management, and forecasting
- Excellent leadership, communication, and coaching skills
- Proficiency with CRM and modern sales tools; openness to AI-driven innovation
- leadership
- communication
- coaching
- CRM proficiency
- modern sales tools
- AI-driven innovation awareness
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