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Sales Operations Manager, IT
10 ore fa
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5‐star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts, with more than 3,600 associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.
Sales Operations Manager
The position is based in Milan, Italy, hybrid 3 days a week. The Sales Operations Manager (SOM) supports accurate, consistent, and transparent forecasting across the EMEA sales organization. This role focuses on disciplined execution of standardized forecasting processes, a clear weekly cadence, and strong alignment with Key Account Managers (KAMs) to ensure confidence in the numbers.
Forecast Execution Execute weekly and monthly sales forecasts in line with EMEA standards and timelines
Build forecasts using defined forecast building blocks, ensuring all changes are tied to clear, data‐based drivers
Monitor forecast accuracy and proactively flag risks and opportunities
Joint business planning with the retailers/distributors
Ownership of operational execution of forecast – tracking booked vs forecast, alleviating holds, etc.
Reporting & Data
Prepare and maintain core reporting, including POS trends, inventory ladder
Ensure data accuracy and resolve basic data or reporting issues
Bachelor's degree in Business, Operations, Analytics, or a related field
2–4 years of experience in Sales Operations, Forecasting, or Sales Support
Strong Excel skills and comfort working with data
Clear, data‐backed explanations of forecast changes
Fluent in Italian and English
3–5 years of experience in demand planning/supply chain management or business analytics/financial role within the consumer products industry.
Ability to draw insights across multiple complex data sets and incorporate into decision making.
Past operational or sales experience with large retailers preferred.
Must have demonstrated strong analytical skills, attention to detail, and advanced proficiency in the Microsoft suite of products.
Strong communication, organization, project management and interpersonal skills.
At SharkNinja, we don't just raise the bar—we push past it every single day. We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. Together, we won't just launch products—we'll disrupt entire markets.
With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
