Program Manager

Elevate your career working with leading global brands alongside inspiring colleagues in a flexible, remote-first environment. Through a combination of purpose-driven partnership, technology, and global talent, we help brands realize their limitless potential with quality creative and digital solutions provided on demand. We work with clients ranging from startups to well-known enterprise brands such as Dropbox, Rémy Cointreau, and Asana.
Be Human.
Guided by our vision to be the best full-service creative partner, we empower our team to collaborate and innovate from anywhere with a flexible, remote-first culture. Our camera-on, Slack-heavy environment cultivates genuine relationships and collaboration, where we actively seek culture add, not just culture fit.
As our Senior Program Manager , you will lead major creative programs and serve as the primary point of contact for clients. You'll oversee brand, campaign, and multi-workstream initiatives—guiding clients through strategy, feedback, decision-making, and ensuring structured, thoughtful, and consistent delivery.
This position reports to the Senior Account Director of Client Services .
You bring clarity, support decision-making, and strengthen relationships through proactive communication and dependable follow-through.
High-quality creative work delivered smoothly
You lead complex creative programs—often $25K-$150K+—ensuring work is aligned, on time, on budget, and strategically grounded.
Creative, Strategy, Content, and Design teams feel supported and informed. You create clarity, ensure alignment, and help others do their best work.
Project & Program Management
Lead a portfolio of premium creative programs across brand, digital, social, events, executive communications, sales enablement, and more.
Partner with Creative Directors, Strategists, and Design teams to shape project vision and ensure alignment.
Review creative work for quality, accuracy, and brand and strategic alignment.
Anticipate risks and navigate challenges through grounded, solution-oriented communication.
Lead quarterly business reviews and long-term planning with senior stakeholders.
Mentor and guide 1-2 Project Managers , supporting their growth and delivery craft.
Lead internal planning and alignment meetings to maintain momentum across programs.
Partner closely with Creative, Content, Operations, and Technology teams to strengthen workflows and outcomes.
Support recruiting and onboarding as the team expands.
Manage profitability, utilization, and forecasting across your account portfolio.
Identify opportunities to elevate creative quality, enhance processes, and strengthen collaboration.
Stay curious and open to new tools, technologies, and creative approaches—including emerging capabilities in digital, automation, and AI-assisted design.
8+ years of program, project, or account management experience in a creative, design, or marketing agency.
~ Experience working with Microsoft is a preference.
~ Demonstrated success delivering branding, campaigns, and integrated creative programs.
~ Strong creative understanding; able to review and provide constructive direction on design, branding, and campaign concepts.
~ Excellent executive communication and presentation skills; confident partnering with senior stakeholders.
~ Experience leading, coaching, and supporting PM or delivery teams.
~ Strong financial acumen—including scoping, budgeting, forecasting, and profitability management.
~ Proficiency with project management tools (Asana, Monday.Health insurance (medical, dental, and vision)
~401(k) with company match
~ Fully remote working environment (pre-COVID and continuing forward)
~ Annual company retreat
~ Technology stipend: up to $1,500 for computer setup, plus $500 for home office

If you're excited about a role but don't meet every qualification, we still encourage you to apply—studies show that women and people of color are less likely to apply unless they meet all the requirements. We're here to support you in every step of the process.
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