Guest Experiences Manager
1 settimana fa
Guest Experience Manager - Season 2026 - TaorminaTaorminaEUR 30.000 - 50.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. It comes from our belief that life is richer when we truly connect to the people and the world around us.Perched on a rocky promontory high above the Ionian Sea, the iconic San Domenico Palace welcomes you to a 14th-century convent reimagined. Swim in our clifftop infinity pool, stroll in magnificent Italian gardens, soak in the history, savour Michelin-starred dining and escape into a Four Seasons world of timeless beauty.About the roleWe currently have an exciting opportunity for an experienced and service-driven Guest Experience Manager to join our team at San Domenico Palace Taormina, a Four Seasons Hotel.What you will do:Be responsible for overseeing and enhancing the overall guest experience, ensuring service excellence across all touchpoints of the guest journey.Collaborate closely with operational departments to ensure seamless service delivery, anticipating guest needs and resolving issues proactively.Monitor service trends and guest expectations, proposing innovative solutions to continuously elevate the overall experience.Support the selection, training and ongoing development of the Guest Experience team, providing regular feedback and coaching to ensure consistent service excellence and alignment with brand standards.Champion a culture of service excellence, storytelling and emotional connection, reinforcing the Four Seasons service philosophy throughout the hotel.Proven experience (typically 5+ years) in guest experience, hospitality operations or service leadership roles within luxury environments.Strong leadership and interpersonal skills, with a natural ability to connect with guests and inspire service excellence in teams.Strong communication skills and emotional intelligence, with the ability to handle sensitive situations with discretion and professionalism.Demonstrated experience in managing and developing teams, with the ability to motivate, coach and drive high performance while maintaining a strong service culture.Competitive Salary, wages, and a comprehensive benefits packageExcellent Training and Development opportunitiesComplimentary Dry Cleaning for Employee UniformsMeals available at our Employee RestaurantEmployee Experience initiatives: from annual themed employee party to many ESG events throughout the yearEmployee Recognition ProgramsOpportunities to build a successful career with global potentialSchedule & Hours:This is a full-time positionThe candidate must have a flexible schedule and work also on weekends and holidays.This position is based at the San Domenico Palace in Taormina and the contract is seasonal. You must possess the legal right to work in Italy.
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Seasonal Guest Experience Lead
2 settimane fa
Sciacca (AG), Italia Soluzione Lavoro Turismo sas A tempo pienoA luxury hotel in Taormina is seeking a Guest Experience Manager for the season 2026. The ideal candidate will manage guest experiences and lead service delivery across the property. Responsibilities include collaborating with teams to enhance performance and ensuring service excellence. Candidates should have over 5 years experience in hospitality...
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Guest Experience Manager
2 settimane fa
Sciacca (AG), Italia Soluzione Lavoro Turismo sas A tempo pienoGuest Experience Manager - Season 2026 - TaorminaTaorminaEUR 30.000 - 50.000About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our...
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Seasonal Guest Experience Lead
2 settimane fa
Sciacca, Italia Soluzione Lavoro Turismo sas A tempo pienoA luxury hotel in Taormina is seeking a Guest Experience Manager for the season 2026. The ideal candidate will manage guest experiences and lead service delivery across the property. Responsibilities include collaborating with teams to enhance performance and ensuring service excellence. Candidates should have over 5 years experience in hospitality...
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Seasonal Guest Experience Lead
2 settimane fa
Sciacca, Italia Soluzione Lavoro Turismo sas A tempo pienoA luxury hotel in Taormina is seeking a Guest Experience Manager for the season 2026. The ideal candidate will manage guest experiences and lead service delivery across the property. Responsibilities include collaborating with teams to enhance performance and ensuring service excellence. Candidates should have over 5 years experience in hospitality...
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Guest Experience Manager...
6 giorni fa
Sciacca, Italia Mangia'S A tempo pienoWe are seeking a dynamic and structured Life Resort Manager to join our team at Torre del Barone Resort & Spa located in Sciacca.The Life Resort Manager leads the overall guest experience, blending hospitality, wellness, and lifestyle in line with brand standards.They coordinate cross-functional teams to deliver memorable, tailored stays.Responsibilities: -...
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Guest Experience Manager
2 settimane fa
sciacca, Italia Soluzione Lavoro Turismo sas A tempo pienoGuest Experience Manager - Season 2026 - TaorminaTaorminaEUR 30.000 - 50.000About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our...
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Guest Experience Manager
2 settimane fa
Sciacca, Italia Soluzione Lavoro Turismo sas A tempo pienoGuest Experience Manager - Season 2026 - TaorminaTaorminaEUR 30.000 - 50.000About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our...
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Guest Experience Manager
2 settimane fa
Sciacca, Italia Soluzione Lavoro Turismo sas A tempo pienoGuest Experience Manager - Season 2026 - Taormina Taormina EUR 30.000 - 50.000 About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for...
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Life Resort Manager
4 settimane fa
Sciacca (AG), Italia Mangia's A tempo pienoWe are seeking a dynamic and structured Life Resort Manager to join our team at Torre del Barone Resort & Spa located in Sciacca. The Life Resort Manager leads the overall guest experience, blending hospitality, wellness, and lifestyle in line with brand standards. They coordinate cross-functional teams to deliver memorable, tailored stays.Responsibilities:-...
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Life Resort Manager
6 giorni fa
Sciacca, Italia Mangia'S A tempo pienoWe are seeking a dynamic and structured Life Resort Manager to join our team at Torre del Barone Resort & Spa located in Sciacca.The Life Resort Manager leads the overall guest experience, blending hospitality, wellness, and lifestyle in line with brand standards.They coordinate cross-functional teams to deliver memorable, tailored...
