Food & Beverage Supervisor

2 settimane fa

Provincia di Milano, Italia TicketOne A tempo pieno

Overview Food & Beverage Supervisor role at TicketOne, responsible for the management and coordination of FOH (Front of House) staff within the Food & Beverage department, ensuring operational efficiency, cost optimization and maintenance of the venue's quality standards. Responsibilities Gestione del personale FOH: Coordinare i team di sala, bar e accoglienza. Pianificare e monitorare i turni di lavoro in base a flussi operativi e picchi di attività. Garantire il rispetto delle policy aziendali e dell'immagine della venue. Controllo costi e produttività: Monitorare quotidianamente i costi del lavoro; Analizzare KPI di performance e proporre azioni correttive. Supportare il F&B Director e gli Head of Department nel raggiungimento degli obiettivi economici. Formazione e SOPs: Organizzare training periodici per il personale FOH; Assicurare l'applicazione, il rispetto e l'aggiornamento delle SOPs aziendali. Coordinamento logistico e magazzino: Collaborare con i team Logistics, Procurement e Facility per la distribuzione delle merci; Gestire le attività di stoccaggio, movimentazione e approvvigionamento nei diversi outlet. Inventari e controllo consumi: Supervisione di inventari periodici di attrezzature e prodotti FOH; Analizzare consumi e sprechi, proponendo misure correttive. Qualifications Diploma/Laurea in Hospitality Management o settori affini. Almeno 5 anni di esperienza in ruoli simili in contesti F&B complessi (venue, hotel, catering, stadi). Competenze in pianificazione turni, controllo costi e procedure di inventario. Leadership, problem solving, ottime capacità organizzative e comunicative. Conoscenza dell'italiano e buona padronanza dell'inglese. Details Dipartimento: Food & Beverage Location: Arena Milano Riporta a: Food & Beverage Director TicketOne rispetta le pari opportunità; tutte le candidature verranno egualmente valutate se in linea con le posizioni aperte indipendentemente da sesso, razza, orientamento sessuale, religione, stato familiare, gravidanza o maternità. Additional Seniority level: Not Applicable Employment type: Full-time Job function: Management and Manufacturing Industries: Entertainment J-18808-Ljbffr

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