Retail Shops Manager
3 settimane fa
About BasicNet Group BasicNet is the first marketplace in the clothing industry that owns several well‐known brands in the apparel, footwear, and accessories market, including Kappa, Robe di Kappa, Jesus Jeans, Superga, K‐Way, Sebago, Briko and Sabelt. Headquartered in Turin, Italy, the company operates on intangible aspects through a global network of licensees who produce and distribute its products, and offers various services to its network, such as research, development, global marketing, and information technology. About K‐Way K‐Way is a well‐known brand for adventure seekers and outdoor enthusiasts. Born in the heart of Paris in 1965, the brand revolutionized the rainwear market by introducing the world's first lightweight and waterproof jacket that could be conveniently folded into a small pouch. More at We're Looking For For our brand new K‐Way store in Milan, we're looking for a Store Manager to kick off, manage, and lead a high‐performing team to ensure the best level of customer experience, deliver the brand's vision, and achieve sales targets. Promote and deliver excellent in‐store customer experience; ensure that the team understands – and caters to – customer needs, providing consistently high‐quality service; be active and present on the shop floor, acting as a role model and engaging with customers and team members. Monitor and analyze sales analytics, budgets, and forecasts to optimize performance; provide clear daily, weekly, monthly sales targets with the team, as well as each individual team member, and follow up regularly on achievement; give hierarchy with clear and regular insights regarding the store performance. Store Management: Oversee daily store operations, including inventory management and cash handling, in compliance with company policies; communicate efficiently within the company about store needs for support to perform better, as well as opportunities for business acceleration; Lead, inspire, and support the store team, fostering high energy, motivation, and a strong spirit of teamwork; Knowledge, Skills & Abilities Required At least 5 years of relevant experience as a Store Manager in a ready‐to‐wear retail brand, premium or luxury level; experience in all aspects of store management and exceptional customer‐oriented interactions, with the aim of creating outstanding customer service experiences and relationships. Previous experience in managing the opening of new stores is appreciated. strong communication skills, effective in interacting with the team, colleagues, and senior management; fluent in both Italian and English.
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Retail Shops Manager
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