Director, Program Manager
2 giorni fa
Milano, Provincia di Milano; Lombardia, Italia
HCL Technologies
Tempo pieno
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Overview As Program Director, you will lead the end-to-end transition and transformation of programs within a global delivery context. You'll build and steer a high-performing PMO, shaping governance, financial rigor, and delivery certainty. You will own scope, budgets, and timelines while partnering with clients and business units to grow service offerings. You drive continuous improvement, establish scalable processes, and serve as a role model and senior escalation point. SOW reviews, scope and contract change control
Resource sizing and schedule management
Executive client engagement during transitions
Leading payment milestones, contract changes, and risk discussions
Executive steering committee management
Contract and financial governance, including cost management
Second-level escalation for PMs and program managers
Overall program governance and relationship management
Sign-off authority on project plans
Relationship management with internal teams, vendors, and clients
Compliance with PMO financial reporting (weekly, monthly, quarterly)
Supporting pursuit activities and NN/ EN engagements
Mentoring and developing project managers
Coordinating account pain points with DU/PD alignment to grow NN/EN business
Managed projects and large programs independently
~ Handled client management, transition, transformation, and migration of projects
~ Understanding of contracts and RFP/SOW development (desirable)
~ Manage a team of project managers
~ Experience with diverse business and delivery models
~ Hands-on with MS Project and MS Excel; familiarity with PM tools
~ Infrastructure/transition and transformation projects or technology delivery
~ Global delivery experience with offshore/onsite models
~ Bachelor's degree in IT/Engineering/MBA or similar qualification
~ PMP certification preferred
~ Extensive project management training
~Client-facing stakeholder engagement experience
~ Talent management and performance development experience
~ Resource planning and multi-project coordination
~ Leadership and role-model behavior
~ Strong stakeholder management
~ Excellent communication and negotiation
~ MS Project
~ MS Excel
~ Familiarity with other Project Management Tools