Store Manager

16 ore fa

Sicilia, Sicilia, Italia Confidential Tempo pieno

Si assicuri di leggere attentamente le informazioni relative a questa opportunità prima di inviare la sua candidatura.

About the role

As Store Manager, you'll combine a strong commercial mindset with warm, inspiring leadership, creating a space where both customers and the team feel connected, motivated and part of the company.

We're looking for someone energetic, intuitive and results-driven, who knows how to turn strategy into action while keeping the magic alive on the shop floor.

What you'll do

Sales & Customer Experience

  • Lead the team to achieve and exceed sales targets while always protecting the quality of the customer experience.
  • Analyse key KPIs such as sales, conversion, average basket and individual performance, turning insights into clear actions.
  • Build genuine customer relationships and encourage loyalty through thoughtful, personal service.

Team Leadership

  • Inspire, coach and support your team to perform at their best and grow within their roles.
  • Set clear expectations, provide regular feedback and celebrate both individual and team achievements.
  • Organise schedules, shifts, holidays and daily priorities to ensure the store runs smoothly.

Store Operations

  • Oversee stock management, replenishment and back-of-house organisation.
  • Manage returns, exchanges and online orders, ensuring a seamless experience for the customer.
  • Guarantee that internal processes, documentation and operational standards are followed consistently.
  • Anticipate challenges and solve them with a practical, proactive and positive mindset.

Strategy & Collaboration

  • Share valuable insights from customers, the team and store performance to help improve the business.
  • Identify opportunities to enhance sales, operations and the overall customer experience.

What we're looking for:

People who...

  • Are passionate about fashion and delivering outstanding customer experiences.
  • Naturally connect with people and communicate with confidence.
  • Enjoy working in a dynamic, fast-paced environment.
  • Are proactive, positive and detail-oriented.
  • Speak fluent italian and english, other languages will be a plus.

Why join Flabelus?

  • Be part of a fast-growing international fashion brand.
  • Join a close-knit team where every contribution matters.
  • Grow your career alongside an expanding business. xrdztoy
  • Represent a brand built on creativity, craftsmanship and storytelling.
  • Help create magical moments for customers every single day.

We can't wait to meet you