Cameriere di Sala
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JOBSUMMARY
Serviceguests,escortgueststotablewhenappropriateandoffertodeliverfoodorderstoguesttablesaccordingtohotelspecification,courteouslyandefficiently.Alsoassistinthemaintenance,cleanlinessoftherestaurantareaandequipment.
PRIMARYJOBFUNCTIONS
Maintaincompleteknowledgeoftable/seat/stationnumbers,roomcapacity,hoursofoperation,propertableset-upanddresscodeofrestaurant
Maintaincompleteknowledgeofallliquorbrands,beersandnon-alcoholicselectionsavailableintherestaurantandrespectiveglasswareandgarnishes
Maintainknowledgeoftheparticularcharacteristicsanddescriptionofeverywine/champagnebytheglassandmajorwinesonthewinelist
Maintaincompleteknowledgeofallmenuselections,preparationmethod,majoringredients,qualitystandards,appearanceandservingtemperature
Strictlyabidestateliquorregulations,particularlythoseprohibitingservicetominors,intoxicatedpersonsanddrunkdriving
MaintaincompleteknowledgeofMicrosandmanualsystems
Completeopeningdutiesasassigned
Ensurecorrectsilverwareisplacedforeachcourseinatimelymanner
DirectguesttorestroomsasoutlinedwithBVLGARIstandards
Checkandreplenishbeverages
Retrievefoodordersfromkitchenandservetoguests
Openandservewine/champagnebottles
Prepareandservecoffeedrinksandtea
Befamiliarwithallhotelservices/featuresandlocalattractions/activitiestorespondtoguestinquiriesaccurately
Handleguestcomplaintsfollowingtheinstantpacificationproceduresandensuringguestsatisfaction
CompleteallclosingreportsasassignedandleavedutyafterreportingtoManager/Supervisor
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