F&B Supervisor

2 giorni fa

Firenze, Provincia di Firenze; Toscana, Italia The Social Hub Tempo pieno

Your Mission, Should You Choose to Accept It
You're the kind of person who loves being in the middle of the action, and that's exactly where this role lives. As our F&B Supervisor, you guide the team through each shift while keeping the energy high and the service smooth. You set the tone on the floor, support the crew when things get busy, and make sure our guests leave smiling. You'll work closely with the Restaurant Manager, help new team members find their rhythm, and keep daily operations running like a well-oiled machine.

IT-Florence Belfiore

In Case You Don't Know Who We Are
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces.

What You'll Do

Lead the front-of-house team during service and set a positive, upbeat tone

Guide your crew on the floor, helping them solve small issues in the moment

Support training and onboarding for new team members

Keep daily operations smooth by checking setups, stock, cleanliness and safety

Stay present on the floor, chat with guests and jump in where needed

Handle transactions accurately and pass on any irregularities

Share targets for the shift and motivate the team to reach them

Work closely with the kitchen and bar teams to keep service flowing

What You'll Have

You have 1-2 years of experience in a senior waiter, barista or bartender role

You bring confidence leading a team during service

You communicate clearly and stay calm when things get busy

You have an eye for detail and keep service consistent

You bring genuine hospitality energy and enjoy being guest-facing

You work well with different teams and lead by example

You speak English and Italian, extra languages are a bonus

What We Offer

The opportunity to work at a dynamic, multi-national company.

The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change

The chance to learn and grow in your role with the potential for future growth

Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family

A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff

At The Social Hub, we believe pay should be fair and consistent. That's why we carefully determine your starting salary based on the role, your assessed proficiency, and our salary framework. We make our best and fairest offer upfront, so we don't negotiate salaries. Because fairness shouldn't depend on who negotiates best

Starting salary: 25,158.56€ gross per year