Area Manager

Overview Area Manager (Military Veterans Encouraged to Apply) — Job ID: 3109168 | Amazon.com Services LLC Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Area Manager. In this role, you will lead a team of hourly workforce and will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. One constant across workflows is our vision and dedication to the customer. Responsibilities - 6+ years of military experience in lieu of a degree - Support, mentor, and motivate your hourly workforce - Manage safety, quality, productivity, and customer delivery promises - Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives - Lift up to 49 pounds and frequently push, pull, squat, bend, and reach - Stand/walk for up to 12 hours during shifts - Work in an environment where the noise level varies and can be loud - Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)- Continuously climb and descend stairs (applies to sites with stairs) Basic Qualifications - 2+ years of employee and performance management experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience or 6+ years equivalent military experience Preferred Qualifications - +1 years of performance metrics, process improvement or lean techniques experience - Experience managing a team of 20+ employees - Experience with process improvements (Lean, Kaizen, and/or Six Sigma)- Excellent customer service, communication, and interpersonal skills - A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field - Industry experience in: retail, F&B, military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production or distribution environments Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Compensation and Benefits The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at Location: USA, IN, Crown Point Posted: December 16, 2024 (Updated about 4 hours ago); December 2, 2025 (Updated about 5 hours ago); September 16, 2025 (Updated about 5 hours ago); December 10, 2025 (Updated about 5 hours ago); January 7, 2026 (Updated about 6 hours ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr