People Lead, Italy

2 settimane fa


Milano, Lombardia, Italia dojo A tempo pieno

Creating a more diverse, equitable and inclusive Dojo

Dojo's customer base reflects the diversity of the UK High Street, and we believe in building teams that mirror this diversity to drive innovation. At Dojo, we welcome individuals who are passionate, curious, relentless, and customer-focused. No matter who you are, if you embody these qualities, there's a place for you at Dojo.

We are committed to ensuring an inclusive recruitment process where everyone can perform at their best. If you need any adjustments, please inform us.

The Role

We are seeking an Italy People Lead to be the primary point of contact for employees and leaders in Milan, covering Growth, Marketing, Legal & Compliance, and Risk. As an HR operational expert, you will offer day-to-day advice, guidance, and coaching to the business, particularly supporting the Growth team. Moreover, you will be the go-to person for all people-related queries and assistance.

Reporting to the Senior People Partner - Revenue in London, this role will be based in our Milan office.

What you will do...

  • Act as the on-the-ground contact in Italy for general People queries, collaborating with the head office People team for ongoing feedback and process enhancements
  • Coach people leaders on people-related matters, enabling them to effectively manage their teams
  • Provide HR advice and support for employee relations cases, ensuring compliance with local laws
  • Offer guidance on job design, organizational change, and restructuring processes
  • Support major and minor transformation projects for seamless implementation
  • Assist in localizing internal communications and adapting UK messages for the Italian market
  • Suggest improvements to enhance working practices based on local insights and regulations
  • Deliver training programs, localize content, and manage induction for new employees
  • Provide support for wellbeing, engagement initiatives, and ensure an exceptional employee experience
  • Oversee health, safety, and security measures in the Milan office
  • Manage office inventory, place orders, and organize events for the Milan office
  • Assist in end-to-end hiring processes and key Talent Acquisition initiatives
  • Support with other role-related duties as needed

What you will bring...

  • Able to translate vision into action locally
  • Proven HR generalist experience
  • Prior experience with Commercial teams (preferred)
  • Skilled in policy writing and handling employee relations cases in Italy
  • Strong relationship-building and collaboration abilities
  • Fluency in Italian and proficient in English (verbal and written)
  • Self-starter mindset, challenging the status quo to add value
  • Ability to connect people and projects for a holistic view
  • Experience in agile environments

About Dojo

Dojo was founded in 2019 to address challenges faced by UK business owners. Since then, we've grown significantly as a fintech company, serving over 150,000 customers and expanding our team to 1,000+ employees across five locations. Our products like Dojo Virtual Queues & Bookings and the restaurant finder app have been well-received, offering solutions to real customer needs.

Our mission is to empower businesses in the Experience Economy by providing tools that foster meaningful relationships. From fast funding to smart integrations, we aim to streamline processes for our business customers. For diners, our Dojo app simplifies restaurant bookings. Each Dojo product is designed to address genuine customer pain points, developed by our dedicated teams.

Our values

At Dojo, we value curiosity, perseverance, and customer obsession. We strive to innovate and learn continuously, driven by our customers' needs. Customer satisfaction is at the core of all our endeavors.

Our way of working

Dojo prioritizes in-person collaboration and a 'Customer First' approach, encouraging face-to-face interactions among employees. Our communication is mainly asynchronous, and each team has the autonomy to choose the best working arrangements. We trust our employees to make responsible decisions that benefit our customers in every scenario.

Learn more about working at Dojo and our benefits by visiting our website.


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