Account & Project Manager (Telesales - Retail)

2 settimane fa


Milano, Lombardia, Italia Neulabs A tempo pieno

Who we are:


Founded in Spring 2021 in Italy, Neulabs has a mission: to build a new consumer goods platform by acquiring and scaling winning brands.

At Neulabs we allocate a lot of resources to the companies we acquire, in order to deliver tangible value to accelerate the growth of a company.

Ferò Milano is one of our valuable brands. Ferò was born from a "dream of luxury for homes" of the designer Fernando Prete.

The Ferò brand is based on its creator's twenty years of experience in international contexts at the highest levels in the home têxtile sector.

After the acquisition, Ferò increased its presence within multiple channels, such as D2C, Telesales, Digital B2B and physical stores, selling its high quality products.


Who you are:

You are an excellent project manager with outstanding relational skills and 3-4 years of professional experience.

You will be fully responsible for the Telesales Channel, which accounts for more than a half of the Ferò retail sales value.

- have experience in project management (or operations), preferably developed in retail or têxtile industries;
- have already managed relationships with different stakeholders (e.g. suppliers, external providers, b2b clients, internal departments, creatives or designers,...);
- prove analytical skills and critical thinking, merged with a structural way to conduct projects and tasks;
- be pragmatic and hands-on (in a few words, you get things done);
- communicate fluently in English;
- be available to work dynamically, traveling occasionally outside Italy;

Everything related to retail/têxtile industry, photo shooting and telesales channel will be considered a plus.

What you will do:

  • Support the Creative Director in the negotiation of products with providers (Portugal and Italy)
  • Support the negotiation between the Creative Director and Telesales Partner about the product mix, prices and volumes;
  • Keep successful relationships with the Partner during the annual planning and events;
  • Create product sheet both for single orders and for the quality team of Telesales Partner;
  • Organize the sample delivery to Telesales Partner and plan the photoshoots;
  • Support the Creative Director during the photoshoots sessions;
  • Supervise the delivery of products to Telesales Partner;
  • Plan the telesales live session with the Partner, monitoring the schedule and the execution;
  • Manage products reordering

What we offer:

These are the values that guide what we create, how we work, and who we hire. As our company continues to evolve and grow, these six principles remain constant.

  • Driven by expertise: our Latin ancestors would have said that Scientia potentia est and we believe it Competence is our superpower.
  • Dare to dream: visionary people with solid roots, we take challenges to exceed expectations. Thanks to an ownership mindset we are outcome oriented. Our focus is on results, not on tasks.
  • Action is our first instinct: we set ambitious goals and we act pragmatically to achieve them. A constant finetuning strategy brings us to the highest level of effectiveness.
  • Evolve and adapt: as the market changes, we change. We know that innovation drives evolution and we love strengthening our abilities and skills to set new standards.
  • Be kind: we are a company made by humans for humans, and kindness makes the difference in our path. Acting kindly towards each other, we facilitate a culture of collaboration and innovation.
  • Nurture Talent: we hire and invest in talent because it's the capstone to executing strategic priorities and having the best chance to thrive in a rapid and uncertain world.

What we offer


A thriving and fun working environment, where you'll have a concrete impact on the business of a fast-growing company, leveraging on a high-skilled team and international partners.

Perks & Benefits

  • Company devices
  • Full coverage of eventual business travels
  • Ticket restaurants
  • Hybrid smart working policy
  • Corporate fitness platform
  • Superfunny company's events
  • Free coffee and snacks in the lounge room


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