Lavori attuali relativi a Customer Success Specialist - Milano, Lombardia - TeiaCare srl
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Customer Success Technical Specialist
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Customer Success Specialist
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Customer Success Team Lead
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Customer Success Team Lead
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Milano, Lombardia, Italia Docebo A tempo pienoAbout This Opportunity:The Customer Experience Manager is a leadership role responsible for overseeing and managing a Customer Success team at Docebo, focusing on driving customer satisfaction, retention, and growth by building strong relationships with customers.Key Responsibilities:• Execute the customer success strategy aligned with Docebo's goals and...
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Customer Success Advocate
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Milano, Lombardia, Italia iGenius A tempo pienoAbout the RoleiGenius is seeking a highly skilled Customer Success Advocate to join our team. As a key member of our customer success efforts, you will be responsible for ensuring that every interaction with our customers leaves a lasting positive impression.This is an exciting opportunity to work with a dynamic team and contribute to the growth and success...
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Customer Success Advocate
2 settimane fa
Milano, Lombardia, Italia iGenius A tempo pienoAbout the RoleiGenius is seeking a highly skilled Customer Success Advocate to join our team. As a key member of our customer success efforts, you will be responsible for ensuring that every interaction with our customers leaves a lasting positive impression.This is an exciting opportunity to work with a dynamic team and contribute to the growth and success...
Customer Success Specialist
3 mesi fa
In questo ruolo** lavorerai a stretto contatto con i nostri clienti e Customer Success Manager**. Supporterai il tuo manager nella ricerca, mappatura e raggiungimento delle opportunità più rilevanti sul mercato italiano ed estero.
**Di cosa ti occuperai**:
- Il tuo obiettivo principale sarà **massimizzare aderenza e soddisfazione** dei nostri clienti;
- **Dimostrare il valore di Ancelia** accompnando gli obiettivi di business dei clienti;
- Raccolta e **categorizzazione dei feedback** di clienti e utenti da trasmettere trasversalmente al team di TeiaCare;
- **Supportare clienti e utenti** nel percorso di adozione di Ancelia essendo il loro focal point in loco e da remoto;
- Assicurarsi di **aggiornare tempestivamente ed efficaciamente la customer based** sull'evoluzione di prodotto;
- Monitorare le **performance** dei vari clienti tramite OKRs, KPIs e Dashboard.
**Requirements**:
- **Laurea Trienelle / Specialistica** in Economia o equivalente;
- **Esperienza di 1-2 anni** in un ruolo di rilevanza;
- Ottima conoscenza del p**acchetto Office** (Excel, Power Point, Word,...);
- Creatività e iniziativa nella ricerca di informazioni attraverso diverse fonti;
- **Ottime doti comunicative e organizzative**, con forte attenzione ai dettagli;
- **Proattività** e elevata **motivazione** a ricoprire un ruolo in forte crescita.
Cosa costituisce un **grande plus**:
- **Precente esperienza** in un ruolo simile;
- Conoscenza del settore **Sociosanitario** e/o **Long Term-Care;**:
- **Conoscenza del funnel di Customer Success;**:
- Ottima conoscenza della **lingua inglese.**
**Benefits**
- Essere tra i primi collaboratori di una startup italiana in forte crescita
- Retribuzione competitiva
- Flessibilità & smart working
- Auto aziendale
- Buoni pasto
- Attività di team building
- Stock options - vogliamo che tutti siano parte dell'azienda e del nostro successo
