Digital Field and Innovation Coordinator

2 settimane fa

Milano, Lombardia, Italia Vodafone A tempo pieno

Role purpose:

This role is within the Digital VNO (Vodafone Network Operations) department, part of one of Vodafone's most challenging initiatives. The primary goal is to automate Network Operations processes as much as possible, thereby reducing human effort in repetitive tasks through error-free automations. This includes designing web and mobile applications to enhance usability and minimize clicks for end users, with the support of data science, where applicable.

Our ambition is to leverage cutting-edge technologies to deliver the best products for our internal Network Operations customers. The Digital Field and Innovation team focuses on deploying web and mobile applications to automate field and change management activities, experimenting with innovative approaches such as coding with the support of Gen AI and applying machine learning to maximize automation potential.

The successful candidate will define, discuss, and deliver projects, interacting with teams from different departments and both internal and external stakeholders. The candidate will lead internal and external resources in deploying team deliverables, understanding stakeholders' needs, designing the product in terms of features and technical architecture, developing the code, and deploying the solution into production.

Key accountabilities and decision ownership:


• Coordinate functional analysis for the discovery of network operations use cases


• Guide team experts in making the correct technological choices, taking into account the company's internal constraints


• Utilize strong knowledge of data analysis to address business problems and support data-driven decision-making


• Lead a multicultural team of data scientists, data engineers, solution architects, and front-end/back-end developers to achieve team goals


• Manage relationships with vendors to maintain data platforms such as Cloudera, OpenShift, and Tableau; oversee tenders to evaluate vendors


• Define team milestones and deliverables, and effectively communicate progress and achievements to stakeholders


• Scout for innovative solutions from third-party vendors and universities, incorporating advanced technologies such as machine learning, big data, and augmented reality

Core competencies, knowledge and experience:


• Proven experience in coordinating resources to deploy IT/TELCO projects


• Knowledge of Network Operations processes


• Extensive experience in evaluating third-party vendor solutions


• Demonstrated expertise in designing solutions that include innovative technologies


• Solid technical background in coding and IT architectures


• Proficiency in BI tools


• Strong inclination towards research and innovation


• Familiarity with agile product development practices


• Familiarity in deploying web and mobile applications


• Ability to influence and negotiate with both internal and external stakeholders


• Confidence in interacting with challenging senior individuals across different parts of the organization


• Ability to thrive in a dynamic environment and drive significant changes


• Strong communication and decision-making skills with the ability to mediate conflicting interests


• Proven ability to lead virtual teams


• A proactive individual who is flexible and adaptable in their approach to work

Must have Technical/Professional qualifications:


• Degree in Engineering or Computer Science


• Working experience as a Software Engineer


• Working experience as a Business Analyst


• Strong mathematical and analytical skills


• Over 5 years of working experience in multicultural environments


• Knowledge of machine learning techniques

Who we are

You may have already heard of Vodafone - We're a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.

As part of our global family, whether that's Vodafone, you'll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.

Together we can.

Location: Milano - Roma

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