Lavori attuali relativi a BUTLER | Hotel Cipriani, a Hotel - Venezia, Veneto - Belmond
-
Receptionist Hotel
5 giorni fa
Venezia, Veneto, Italia B Hotel&Co. A tempo pienoOffriamo Opportunità di CrescitaSei alla ricerca di un'opportunità di crescita professionale e vuoi unirsi a un team dinamico e innovativo? B Hotel&Co. è alla ricerca di un Receptionist di Hotel per la nostra location di Venezia.Compiti e ResponsabilitàAccogliere i clienti con professionalità e cortesia;Gestire il check-in e il check-out dei...
-
Executive Hotel Manager
2 settimane fa
Venezia, Veneto, Italia Antal International A tempo pienoJob Title: Executive Hotel ManagerJob Summary:We are seeking an experienced Executive Hotel Manager to lead our 5*L Resort team. As a key member of our management team, you will be responsible for the day-to-day operations of the hotel, including managing employees, planning, marketing, coordinating, and administering hotel services.Key...
-
Executive Hotel Manager
2 settimane fa
Venezia, Veneto, Italia Antal International A tempo pienoJob Title: Executive Hotel ManagerJob Summary:We are seeking an experienced Executive Hotel Manager to lead our 5*L Resort team. As a key member of our management team, you will be responsible for the day-to-day operations of the hotel, including managing employees, planning, marketing, coordinating, and administering hotel services.Key...
-
Hotel Operations Director
5 giorni fa
Venezia, Veneto, Italia Starhotels A tempo pienoHotel Manager Job Description **About the Role** We are seeking a highly skilled and experienced Hotel Manager to lead the daily operational management of our Hotel Splendid Venice in the heart of Venice. As a key member of our team, you will be responsible for driving efficiency, achieving revenue and guest satisfaction targets, and fostering a service...
-
Hotel Operations Director
3 giorni fa
Venezia, Veneto, Italia Starhotels A tempo pienoHotel Manager Job DescriptionStarhotels is seeking a highly skilled and experienced Hotel Manager to lead the daily operational management of our Hotel Splendid Venice in the heart of Venice. As a key member of our team, you will be responsible for driving efficiency, achieving revenue and guest satisfaction targets, and fostering a service recovery culture...
-
Hotel Operations Director
9 ore fa
Venezia, Veneto, Italia Starhotels A tempo pienoHotel Manager Job DescriptionAt Starhotels, we are seeking a highly skilled and experienced Hotel Manager to lead the daily operational management of our Hotel Splendid Venice in the heart of Venice. As a key member of our team, you will be responsible for driving efficiency, achieving revenue and guest satisfaction targets, and fostering a service recovery...
-
Hotel Operations Manager
2 settimane fa
Venezia, Veneto, Italia Antal International A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Antal International. As a Resort General Manager, you will be responsible for the day-to-day management of a 5*L Resort, overseeing all aspects of hotel operations and ensuring seamless execution of services.Key ResponsibilitiesLeadership and...
-
Hotel Operations Manager
2 settimane fa
Venezia, Veneto, Italia Antal International A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced Hotel Operations Manager to join our team at Antal International. As a Resort General Manager, you will be responsible for the day-to-day management of a 5*L Resort, overseeing all aspects of hotel operations and ensuring seamless execution of services.Key ResponsibilitiesLeadership and...
-
Hotel Operations Manager
2 settimane fa
Venezia, Veneto, Italia Starhotels S.p.A. A tempo pienoJob Description**Hotel Manager Position at Starhotels S.p.A.**We are seeking a highly skilled and experienced Hotel Manager to join our team at Starhotels S.p.A. in Venice, Italy.Key Responsibilities:Leadership and Management: Provide effective leadership to the hotel management team and ensure that targets are met and exceeded while maintaining high...
-
Hotel Operations Director
6 giorni fa
Venezia, Veneto, Italia Starhotels S.p.A. A tempo pieno{"h1": "Hotel Manager Job Description at Starhotels S.p.A.", "p": "As a Hotel Manager at Starhotels S.p.A., you will be responsible for leading the effective daily operational management of the hotel services. You will be supervising and coordinating the Heads of Department to drive efficiency of services, achieving and exceeding revenue and guest...
-
Hotel Operations Manager
1 settimana fa
Venezia, Veneto, Italia Starhotels S.P.A. A tempo pienoJob DescriptionHotel ManagerStarhotels S.P.A. is seeking a highly skilled and experienced Hotel Manager to lead the daily operational management of our Hotel Splendid Venice. As a key member of our management team, you will be responsible for driving efficiency, achieving revenue and guest satisfaction targets, and providing exceptional customer...
-
Hotel Contracting Specialist
1 settimana fa
Venezia, Veneto, Italia RateHawk A tempo pienoHotel Contracting SpecialistRateHawk is seeking a skilled Hotel Contracting Specialist to join our team. As a key member of our contracting team, you will be responsible for conducting thorough market analysis and research to identify potential opportunities for growth in designated destinations.Key Responsibilities:Stay abreast of industry trends,...
-
Hotel Service Associate
2 settimane fa
Venezia, Veneto, Italia AMAN A tempo pienoJob SummaryThe Hotel Service Associate will report directly to the Housekeeping Manager of the AMAN property and will work in a fast-paced environment. This role will be on call and upon operational necessities.Key ResponsibilitiesExceed guest expectations by providing exceptional service and ensuring a positive hotel experience.Project a professional image...
-
Hotel Service Associate
2 settimane fa
Venezia, Veneto, Italia AMAN A tempo pienoJob SummaryThe Hotel Service Associate will report directly to the Housekeeping Manager of the AMAN property and will work in a fast-paced environment. This role will be on call and upon operational necessities.Key ResponsibilitiesExceed guest expectations by providing exceptional service and ensuring a positive hotel experience.Project a professional image...
-
Ditta per pulizia di hotel specializzata
1 settimana fa
Venezia, Veneto, Italia Cronoshare A tempo pienoCronoshare è alla ricerca di un servizio di pulizia di hotel che soddisfi le esigenze dei nostri clienti. ¿Area totale in m2 da pulire? ¿Chi fornirà i prodotti di pulizia? ¿Per quante ore stimate? ¿In quale giorno della settimana? ¿In quale orario? ¿In quale giorno vorresti che si effettui il servizio? ¿Preferenza per il servizio: Relazione...
-
Hotel Contracting Specialist
2 settimane fa
Venezia, Veneto, Italia RateHawk A tempo pienoKey ResponsibilitiesAs a Hotel Contracting Specialist at RateHawk, you will be responsible for conducting thorough market analysis and research to identify potential opportunities for growth in designated destinations. This involves staying abreast of industry trends, competitor activities, and market demands to inform contracting strategies.You will utilise...
-
Hotel Contracting Specialist
2 settimane fa
Venezia, Veneto, Italia RateHawk A tempo pienoKey ResponsibilitiesAs a Hotel Contracting Specialist at RateHawk, you will be responsible for conducting thorough market analysis and research to identify potential opportunities for growth in designated destinations. This involves staying abreast of industry trends, competitor activities, and market demands to inform contracting strategies.You will utilise...
-
Portiere notturno di hotel
6 giorni fa
Venezia, Veneto, Italia Umana spa A tempo pienoUmana Spa, un'azienda di prestigio, cerca un professionista per ricoprire il ruolo di Portiere notturno di hotel presso un hotel di lusso in un'isola veneziana.Il candidato ideale sarà in grado di gestire con competenza le attività di front office e back office, garantendo un servizio di alta qualità ai clienti.Le principali responsabilità del candidato...
-
Addetto alla Reception in Hotel di Lusso
1 mese fa
Venezia, Veneto, Italia Umana spa A tempo pienoPosizione Aperta: Receptionist in Hotel di LussoUMANA SPA, per un prestigioso hotel situato nel cuore di Venezia, è alla ricerca di un/una Receptionist.Requisiti richiesti:Esperienza minima nel ruolo;Competenza nell'uso di software di gestione alberghiera;Conoscenza dei principali standard di servizio al cliente;Immagine professionale adeguata alla...
-
Director of Hotel Management
2 settimane fa
Venezia, Veneto, Italia Starhotels A tempo pienoJob DescriptionHotel Manager Job Summary:We are seeking a highly skilled and experienced Hotel Manager to lead the daily operational management of our hotel services at Starhotels. As a key member of our management team, you will be responsible for driving efficiency, achieving revenue and guest satisfaction targets, and fostering a culture of excellence in...
BUTLER | Hotel Cipriani, a Hotel
3 mesi fa
One of our most iconic hotels, Cipriani, a Belmond Hotel, Venice, is looking for Butlers to create memorable guest experiences before, during, and after guests stays. This is a seasonal position starting from March/April 2024.
MAIN DUTIES
PRE-ARRIVAL
Take care of the pre-stay correspondence by introducing her/himself and by asking a series of questions to get to know the guests
Organize transfers from and to the airport, take care of luggage handling from home to the airport, from the hotel to the airport, and back home. Transfers are customized according to guests preferences (music, beverage, etc)
IN-STAY
In charge to check every detail of the room before arrival
Set up the room according to guests preferences/needs
Meet guests upon arrival and introduce her/himself
Offer packing/unpacking service, pressing and laundry, shoe polish, etc.
Take notes and report preferences on the PMS, share relevant information with all departments
Discreetly build the guest profile
Observe all personal belongings (position of shoes, dress, make-up for women, etc...)
Access the room at least twice a day to establish contact and assess guest satisfaction
Supervise F&B service in the room
Personalize the in room bar offer
Establish signature moments (coffee and newspaper etc.)
AFTER STAY & WINTER REACH-OUT
Follow up once the guest is back home with personalized notes/emails
Reply to any post stay email
Contact the guest in case of lost & found
Analyze and reply to satisfaction surveys or reviews left by the guests
Contact the future hotel where the guest will stay to share relevant information
Create the butler's gazette, a newspaper, and generate content to keep suites and VIP guests informed about hotel new initiatives
Create unconventional moments to be in contact (e.g. birthdays and anniversaries)
Requirements
Customer focused with a "Yes, We Can" attitude
Multiple languages desirable e.g. Arabic, Russian, Chinese, English, French, German, Spanish
International work experience in 5* hotels
F&B experience
Knowledge of Housekeeping procedures
Attention to details
Discretion
Knowledge of Venice, events taking place, external experiences offered by the hotel
Sales attitude
Creativity
Eye for detail
Candidates must be eligible to work in Italy.
Benefits
Competitive salary & benefits
Accommodation
Meals on duty
Trainings and activities for Staff
About Belmond
Belmond is part of the world's leading luxury group, LVMH Moët Hennessy Louis Vuitton.
Belmond has been a pioneer of exceptional luxury travel since 1976. Its portfolio extends across 24 countries with remarkable properties that include the illustrious Venice Simplon-Orient-Express train, remote beach retreats like Cap Juluca in Anguilla, Italian hideaways such as Splendido in Portofino, and gateways to natural wonders such as Hotel das Cataratas beside Brazil's Iguassu Falls. From trains to river barges, safari lodges to hotels, each unique property has a distinctive story, personality and identity, with a personalised team to match.
The essence of the Belmond brand is built upon its heritage, craftsmanship and genuine, authentic service. We treasure history while looking to the future. We embrace community spirit and believe in responsible, sustainable tourism.
Belmond is an equal opportunities employer committed to diversity and inclusion in the workplace.
