Corporate Services Assistant

1 settimana fa

Milano, Lombardia, Italia Foreign & Commonwealth Office A tempo pieno
Job Description (Roles and Responsibilities)


The British Consulate General in Milan are part of a world-wide network, representing British political, economic and consular interests overseas and is now looking for a dynamic, customer focused, pro-active Full Time Corporate Services Assistant/Receptionist to support our fast moving Corporate Services Team.


Main Duties and Responsibilities:

  • To be the first point of contact for the British Consulate General Milan for the public and visitors;
  • Support the Security Team as the front office for general callers and visitors. Incoming mail scanning, parking permits, occasional liaison with host nation military;
  • Filter Consular and Department for International Trade (DIT) callers and visitors, including the occasional VIP;
  • Support Estates work with supplier liaison, arranging and supervising site visits and works both in the office and in the UK Based staff apartments, keeping a record of ongoing works for the office and Residences and support larger project works;
  • General admin duties include preparation, despatch and receiving of the diplomatic bags, general post, stationery orders, filing;
  • Raise requisitions and make credit card payments, check invoices in accordance with FCDO financial guidelines;
  • Leading on transport related questions for UK Based staff e.g. diplomatic number plates in collaboration with Rome colleagues;
  • Actively engage in corporate activities and initiatives in the Italy Network.
Essential qualifications, skills and experience

  • Proficiency in English and Italian (written and spoken, minimum of C1 level for CEFR framework* or equivalent);
  • IT literacy, familiar with MS package including Teams;
  • Highlydeveloped frontline customer service management skills acquired in a business environment, with a clear commitment to excellent customer service;
  • Ability to respond flexibly to changing priorities;
  • Good sense of organisation and communication.
Desirable qualifications, skills and experience

  • Previous experience in working with highlevel officials and or in international environments.


 Required behaviours
  • Seeing the Big Picture, Changing and Improving, Managing a Quality Service, Delivering at Pace, Communicating and Influencing, Working Together Application deadline Application deadline day Application deadline month Application deadline year
  • 5 February 2023
Grade

  • Administrative Assistant (AA)
Type of Position

  • Fulltime, Fixed term, with possibility of renewal
Working hours per week

  • 35
Region

  • Europe, Eastern Europe & Central Asia
Country/Territory

  • Italy
Location (City)

  • Milan
Type of Post

  • British Consulate General
Number of vacancies

  • 1
Salary Currency

  • EUR
Salary

  • 1
,907

Start Date Start Date - day Start Date - month Start Date - year

  • 6 March 2023
Other benefits and conditions of employment


This is a full-time temporary position with a contract of 12 months graded Administrative Assistant (AA) according to the FCDO grading structure.

The annual gross salary is € 26,698, with an additional payment of € 10.33 EDR paid 13 times per year (pro-rata).

There are 14 salary payments in a calendar year, with double salary payments in June and December. If working less than a full calendar year, the additional salary payments will be pro-rata.

Working hours are 35 hrs per week Monday to Friday

Please note that it is your responsibility to ensure you meet the legal requirements to live and work in this country.
Additional information


Please be advised that the British Embassy/British Consulate General will not be able to meet the travel costs incurred when travelling to the interview, nor the costs connected with relocation if offered a position.


  • Please note Common European Framework of Reference for Languages: Learning, Teaching, Assessment indicates Level C2 as Mastery or proficiency Level which comprehends that a person can understand with ease virtually everything heard or read; can summarize information from different spoken and written sources, reconstructing arguments and accounts in a coherent presentation; can express themselves spontaneously, very fluently and precisely, differentiating finer shades of meaning even in the most complex situations. For more information please click on the following link CEFR. **Please bear in mind in case you are invited for an interview your languages skills are going to be assessed.

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