Client Director

Delivers innovative and ambitious, strategic and commercial solutions that balance client and agency values working closely with colleagues and clients Builds strong client relationships as a trusted advisor with senior client and industry of stakeholders Deepens the relationship to ensure retention and growth Manages team to ensure they also build strong relationships with their counterparts to deliver outstanding client service Immerses self and team in clients' business: understanding their challenges, objectives, external economic environment, markets they operate in, competitive threats and relevant partner agencies; knows their business model, how it is performing and what success looks like; knows client's products inside out and applies this knowledge to deliver innovative, ambitious client plans and service Uses account plans to stimulate and track future work; manages resources effectively Understands client commercial framework and works with senior account leadership to ensure business is run profitably Improves client satisfaction to expand existing revenue streams and build new ones Manages systems for forecasting accurate spend and track progress Translates agency strategy into innovative, executionable business plans for own client that deliver business value Person Specification

At least 10 years of experience in international agencies/projects

Fluent English, spoken and written.

Excellent organizational and relational skills

Knowledge of current trends and innovations in creativity, media and CXM and their application to luxury clients Previous management of a luxury and fashion client #J-18808-Ljbffr

---