IT Technician

2 settimane fa


Milano, Lombardia, Italia Sharp Brains Ltd A tempo pieno

Responsibilities

  • Provide daily local
emote desktop support to internal and external customers.

  • Facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center.
  • Should have basic knowledge of Mac operating system, to support Apple pc users.
  • Install, upgrade, support, and troubleshoot for printers, computer hardware.
  • Perform general preventative maintenance tasks on computers, laptops, printers.
  • Perform remedial repairs on Desktops, laptops, printers, and any other authorized peripheral equipment.
  • Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software.
  • Work in a projectbased environment requiring flexibility and teamwork.
  • Perform other duties as assigned.

Qualifications

  • 23 years of experience in providing Windows desktop support.
  • Strong understanding of networks, servers, audio/visual, smart devices, and telecoms.
  • Excellent problemsolving and troubleshooting skills.
  • Strong customer service skills.
  • Ability to work independently and as part of a team.
  • Ability to work in a fastpaced environment.

Additional Information:

-
Site Address:

, LOCALITA MALPAGA, MILANO, ITALY
2) Milano Italy
-
Working Hours:Monday-Friday: 11am to 7pm

Job Types:
Full-time, Contract

Salary:
Up to €3,200.00 per month

Ability to commute/relocate:

  • Milano: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

  • Are you comfortable working as an independent contractor under a "Freelance Contract" or "Independent Contractor Agreement." for this position?
  • Are you legally authorized to work in Italy?

Language:

  • Italian (preferred)

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