GUCCI Client Advisor
1 settimana fa
Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Following the House's centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.
Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear.
Discover more about Gucci at
Job Description
Deine Mission:
Unsere Kundenberater sind dafür verantwortlich, unseren Kunden einen
außergewöhnlichen Service
zu bieten, indem wir die
individuellen Bedürfnisse
und Erwartungen unserer Kunden erfüllen und als " Gucci-Botschafter " die
Philosophie
und Werte der Marke vertren. Die
Leidenschaft
für die
Marke
wird durch die Schaffung eines markengerechten, luxuriösen Kundenerlebnisses zum Ausdruck gebracht.
Dein Tätigkeitsfeld:
Du übernimmst die niveauvolle, engagierte
Beratung
und optimale
Betreuung
unserer Kunden und hast
Freude
daran, ihnen einen
außergewöhnlichen Kundenservice
zu bieten
Du gibst
Tipps
und
Ratschläge
zu allgemeinen
Trends
in der Modewelt und zu Entwicklungen auf dem
Luxusmarkt
Die Gewinnung von
Stammkunden
sowie serviceorientierte Pflege deiner Kundenbeziehungen zählt ebenfalls zu deinen Aufgaben
Erfassen von aussagekräftigen Kundendaten mit Hilfe der Unternehmenstools ( CRM ), um mit dem Kunden in Kontakt zu treten,
Beziehungen
aufzubauen und zukünftige
Kundenentwicklungsmöglichkeiten
zu personalisieren
Auch die Sicherstellung der optimalen
Präsentation der Verkaufsfläche gehört zu deinem
Verantwortungsbereich
Das bringst du mit:
Du verfügst idealerweise über
Berufserfahrung
im hochwertigen
Einzelhandel ; Erfahrung in Fashion / Luxus ist von Vorteil
Du hast große
Freude
am
Umgang
mit
Kunden
und
Mitarbeitern
Du verfügst über eine hervorragende
Kunden - und
Serviceorientierung
Ausgeprägte
Umsatzorientierung
gepaart mit der Fähigkeit
Verkaufsgespräche
erfolgreich abzuschließen zeichnen Dich aus
Du hast Spaß an der Arbeit in einem
internationalen
und
familiären Team
Exzellentes Verständnis für das
Luxussegment
an sich, sowie den daraus einhergehenden Produkten
Fließende
Deutschkenntnisse
sowie gute
Englischkenntnisse , weitere Sprachen sind von Vorteil
Affinität für ein
digitales Umfeld
Job Type
Fixed Term (Fixed Term)
Start Date
Schedule
Full time
Organization
GG Luxury Goods GmbH
About Kering
A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté.
By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way. We capture these beliefs in our signature: "Empowering Imagination". In 2022, Kering had over 47,000 employees and revenue of €20.4 billion.
Join us to shape the Luxury of tomorrow with us.
#J-18808-Ljbffr
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