GUCCI Client Advisor

1 settimana fa


Roma, Lazio, Italia Kering SA A tempo pieno
Summary
Founded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands. Following the House's centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.

Gucci is part of the global luxury group Kering, which manages the development of a series of renowned Houses in fashion, leather goods, jewelry, and eyewear.

Discover more about Gucci at

Job Description
Deine Mission:
Unsere Kundenberater sind dafür verantwortlich, unseren Kunden einen

außergewöhnlichen Service

zu bieten, indem wir die

individuellen Bedürfnisse

und Erwartungen unserer Kunden erfüllen und als " Gucci-Botschafter " die

Philosophie

und Werte der Marke vertren. Die

Leidenschaft

für die

Marke

wird durch die Schaffung eines markengerechten, luxuriösen Kundenerlebnisses zum Ausdruck gebracht.

Dein Tätigkeitsfeld:
Du übernimmst die niveauvolle, engagierte

Beratung

und optimale

Betreuung

unserer Kunden und hast

Freude

daran, ihnen einen

außergewöhnlichen Kundenservice

zu bieten

Du gibst

Tipps

und

Ratschläge

zu allgemeinen

Trends

in der Modewelt und zu Entwicklungen auf dem

Luxusmarkt

Die Gewinnung von

Stammkunden

sowie serviceorientierte Pflege deiner Kundenbeziehungen zählt ebenfalls zu deinen Aufgaben

Erfassen von aussagekräftigen Kundendaten mit Hilfe der Unternehmenstools ( CRM ), um mit dem Kunden in Kontakt zu treten,

Beziehungen

aufzubauen und zukünftige

Kundenentwicklungsmöglichkeiten

zu personalisieren

Auch die Sicherstellung der optimalen

Präsentation der Verkaufsfläche gehört zu deinem

Verantwortungsbereich

Das bringst du mit:
Du verfügst idealerweise über

Berufserfahrung

im hochwertigen

Einzelhandel ; Erfahrung in Fashion / Luxus ist von Vorteil

Du hast große

Freude

am

Umgang

mit

Kunden

und

Mitarbeitern

Du verfügst über eine hervorragende

Kunden - und

Serviceorientierung

Ausgeprägte

Umsatzorientierung

gepaart mit der Fähigkeit

Verkaufsgespräche

erfolgreich abzuschließen zeichnen Dich aus

Du hast Spaß an der Arbeit in einem

internationalen

und

familiären Team

Exzellentes Verständnis für das

Luxussegment

an sich, sowie den daraus einhergehenden Produkten

Fließende

Deutschkenntnisse

sowie gute

Englischkenntnisse , weitere Sprachen sind von Vorteil

Affinität für ein

digitales Umfeld

Job Type
Fixed Term (Fixed Term)

Start Date

Schedule
Full time

Organization
GG Luxury Goods GmbH
About Kering

A global Luxury group, Kering manages the development of a series of renowned Houses in Fashion, Leather Goods, Jewelry: Gucci, Saint Laurent, Bottega Veneta, Balenciaga, Alexander McQueen, Brioni, Boucheron, Pomellato, DoDo, Qeelin, Ginori 1735 as well as Kering Eyewear and Kering Beauté.
By placing creativity at the heart of its strategy, Kering enables its Houses to set new limits in terms of their creative expression while crafting tomorrow's Luxury in a sustainable and responsible way. We capture these beliefs in our signature: "Empowering Imagination". In 2022, Kering had over 47,000 employees and revenue of €20.4 billion.
Join us to shape the Luxury of tomorrow with us.

#J-18808-Ljbffr

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