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Client Success Manager Emea
3 mesi fa
It reduces the friction in the execution process:
less time and fewer resources are required, which translates to lower costs and full independence. With Live Story, a company can skip developmental dependencies and build with a future-ready, remote-focused design platform.
Everyone can design an online layout because no coding skills are required: Live Story's drag-and-drop editor is incredibly intuitive and has built-in adaptive design features.
The process can be sped up even further with our native integrations for platforms such as Adobe Commerce (previously Magento), BigCommerce, Salesforce Commerce Cloud, Shopify, THRON, and more.
TYPE:
Full-time
LEVEL:
Mid
Summary Designing and then coding said design is a time consuming and painstaking process that we believe should be a thing of the past.
To solve this problem Live Story has created cutting-edge technology that places the platform at the forefront of a new wave of innovation in web experience management.
As our Client Success Manager, we would like you to aid us in our mission of doing just that.Live Story is a fast-growing global company with a fully remote team of incomparable spirit.
Our current stage of development will cause your work to be paramount and imperative to both the company and its many customers.
Join us as we write the future.Role & Responsibilities:
Support our Head of Success Management in expanding our success management strategy
Managing our brand portfolio and working to retain clients by anticipating their needs
Managing customer communications and requests
Analyze customer data to improve customer satisfaction
Provide demonstrations to potential consumers
Manage projects with efficiency on time
Assist in the development of training/educational materials for clients
Key Qualifications:
Candidate who works independently and is proactive, organized, and goal-oriented
3 to 5 years of related field experience
Foster positive business relationships with excellent communication skills
Capability to manage multiple projects simultaneously
Ability to think strategically and execute methodically
Ability to think creatively while working effectively within a start-up environment
Collaborate and adapt with a small, yet growing team
Additional Provisions:
Additional courses in Digital Business and Project Management are a plus
How to submit the application:
send CV and cover letter
Live Story is proud to be an equal opportunity workplace and is an affirmative action employer.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Live Story Inc.68 Greene Street
New York, NY 10012
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